title: The cost of quality.
authors: Penn State Milton S. Hershey Medical Center, Hershey, Pennsylvania, USA.
authors: Susan A
authors: SA
authors: Glod
mesh_terms: D006801:Humans; D010351:Patient Discharge / Q000592:standards*; D010353:Patient Education as Topic; D018802:Patient-Centered Care; D010817:Physician-Patient Relations; D011787:Quality of Health Care