[Socio-cultural dynamics in health care: communication as a step in the curing process].
A "pilot" training course entitled "Communication as a step in cure " was organized by  the University Hospital of Bari and other organs with the aim of improving and increasing knowledge of the techniques , instruments and information involved in good communication and was articulated in several meetings. At the end of the course, participants were asked to assess the results obtained: some critical points were identified and suggestions were made to improve the level of  communication between health professional and patients.
D.ssa Magistrale, Infermiera Pediatrica, Ufficio Qualità e Formazione, A.O. Consorziale Universitaria, Bari. qualita.poliba@libero.it
Carmela
C
Marseglia
Eloisa
E
Diomede
Marco
M
Marsano
D003142:Communication; D003430:Cross-Sectional Studies; D003469:Culture; D003695:Delivery of Health Care / Q000592:standards; D006801:Humans; D011369:Professional-Patient Relations; D012961:Sociology