Enhancing communication between night shift RNs and hospitalists: an opportunity for performance improvement.
In a rapid cycle quality improvement project, the creation of a nurse-physician task force defined guidelines for nurse-physician communication between hospitalists and night shift nurses. Benefits include creating a structured presentation of patient information, reduced nonurgent pager interruptions, and formation of a collaborative team to smooth future communication concerns.
College of Nursing University of Colorado, Aurora, CO 80045, USA. Laura.rosenthal@ucdenver.edu
Laura
L
Rosenthal
D000046:Academic Medical Centers / Q000458:organization & administration* / Q000592:standards; D003142:Communication; D020445:Hospitalists / Q000458:organization & administration* / Q000592:standards; D006786:Hospitals, Urban / Q000458:organization & administration / Q000592:standards; D006801:Humans; D008505:Medical Staff, Hospital / Q000458:organization & administration / Q000592:standards; D009551:Night Care / Q000458:organization & administration* / Q000592:standards; D009718:Nurse Administrators / Q000458:organization & administration* / Q000592:standards; D009741:Nursing Staff, Hospital / Q000458:organization & administration / Q000592:standards; D019555:Physician-Nurse Relations; D015397:Program Evaluation; D011785:Quality Assurance, Health Care / Q000458:organization & administration*