title: Factors associated with job satisfaction among commune health workers: implications for human resource policies.
abstract: Job satisfaction among health workers is an important indicator in assessing the performance and efficiency of health services.
  
  
  
  This study measured job satisfaction and determined associated factors among health workers in 38 commune health stations in an urban district and a rural district of Hanoi, Vietnam. A total of 252 health workers (36 medical doctors and 216 nurses and technicians; 74% female) were interviewed. A job satisfaction measure was developed using factor analysis, from which four dimensions emerged, namely 'benefits and prospects,' 'facility and equipment,' 'performance,' and 'professionals.'
  
  
  
  The results demonstrate that respondents were least satisfied with the following categories: salary and incentives (24.0%), benefit packages (25.1%), equipment (35.7%), and environment (41.8%). The average satisfaction score was moderate across four domains; it was the highest for 'performance' (66.6/100) and lowest for 'facility and equipment' (50.4/100). Tobit-censored regression models, constructed using stepwise selection, determined significant predictors of job satisfaction including age, areas of work and expertise, professional education, urban versus rural setting, and sufficient number of staff.
  
  
  
  The findings highlight the need to implement health policies that focus on incentives, working conditions, workloads, and personnel management at grassroots level.
authors: Institute for Preventive Medicine and Public Health, Hanoi Medical University, Hanoi, Vietnam. bach@hmu.edu.vn
authors: Bach Xuan
authors: BX
authors: Tran
authors: Minh
authors: M
authors: Van Hoang
authors: Hinh Duc
authors: HD
authors: Nguyen
mesh_terms: D000328:Adult; D003430:Cross-Sectional Studies; D004864:Equipment and Supplies; D005260:Female; D006282:Health Personnel / Q000523:psychology*; D006801:Humans; D007407:Interviews as Topic; D007588:Job Satisfaction; D008297:Male; D009726:Nurses / Q000523:psychology; D010561:Personnel Staffing and Scheduling; D010820:Physicians / Q000523:psychology; D012456:Salaries and Fringe Benefits; D014744:Vietnam; D017132:Workplace / Q000523:psychology
keywords: Vietnam; commune health stations; health workers; human resource; job satisfaction
references: Int J Evid Based Healthc. 2012 Jun;10(2):126-41
references: 22672602
references: Int J Nurs Stud. 2005 Feb;42(2):211-27
references: 15680619
references: J Fam Pract. 2002 Jul;51(7):593
references: 12160487
references: Health Policy Plan. 2005 Sep;20(5):319-27
references: 16076933
references: Glob Health Action. 2012;5:
references: 22548036
references: Cochrane Database Syst Rev. 2012 Feb 15;(2):CD007899
references: 22336833
references: Int J Health Plann Manage. 2011 Jan-Mar;26(1):2-17
references: 22392793
references: J Public Health Policy. 2000;21(1):82-98
references: 10754799
references: J Allied Health. 2011 Spring;40(1):3-14
references: 21399846
references: East Afr J Public Health. 2010 Jun;7(2):148-52
references: 21413593
references: J Prof Nurs. 2002 Jul-Aug;18(4):214-9
references: 12244540
references: J Adv Nurs. 2011 Feb;67(2):371-83
references: 21044134
references: J Ment Health. 2011 Apr;20(2):198-209
references: 21406021
references: Indian J Community Med. 2010 Apr;35(2):256-61
references: 20922102
references: Int J Nurs Stud. 2007 Feb;44(2):297-314
references: 16631760
references: Eur J Gen Pract. 2006;12(4):174-80
references: 17127604
references: Hum Resour Health. 2011 Aug 17;9:20
references: 21849045
references: Int J Qual Health Care. 2004 Dec;16(6):447-52
references: 15557354
references: J Adv Nurs. 2008 Jun;62(5):521-9
references: 18355229
references: East Mediterr Health J. 2009 Sep-Oct;15(5):1156-63
references: 20214129