title: [Assessment of comfort and health status of Call Center's workers].
abstract: BACKGROUND
  Call Centers are workplaces in which there are a lot of occupational health hazards.
  
  
  METHODS
  The aim of the study was to investigate Call Center operators' health status, using: "Ambiente/Salute" questionnaire, VHI questionnaire, health surveillance data analysis.
  
  
  RESULTS
  "Negative" Microclimate rating: 68%; "negative" noise rating: 51%. "Negative" eye symptoms rating: 30%; "negative" postural disorders rating: 21%. "Negative" VHI value (over the limit of 30): 6%.
  
  
  CONCLUSIONS
  It's necessary to develop and validate an appropriate health surveillance protocol
authors: Dipartimento di Medicina del Lavoro, Azienda Ospedaliera L. Sacco, Università degli Studi di Milano. andrea.dalcamo@studenti.unimi.it
authors: A
authors: A
authors: D'Alcamo
authors: E
authors: E
authors: Omeri
authors: P
authors: P
authors: Urso
authors: S
authors: S
authors: Fossati
authors: M
authors: M
authors: Coggiola
authors: G
authors: G
authors: Levizzani
authors: M
authors: M
authors: Musti
authors: P
authors: P
authors: Carrer
mesh_terms: D000328:Adult; D005260:Female; D006304:Health Status; D015277:Hotlines; D006801:Humans; D008297:Male; D016272:Occupational Health; D011795:Surveys and Questionnaires