title: Recruiting, hiring, and onboarding case managers:  communication and setting expectations are keys to success.
authors: Commission for Case Manager Certification, 15000 Commerce Parkway, Suite C, Mt. Laurel, NJ 08054, USA. ccmchq@ccmcertifi cation.org
authors: Kathryn M
authors: KM
authors: Serbin
authors: Sue
authors: S
authors: Jensen
mesh_terms: D019090:Case Management; D006801:Humans; D007318:Inservice Training; D010560:Personnel Selection / Q000379:methods*; D010563:Personnel Turnover; D014481:United States