title: Secret shoppers and conflicts of interest.
authors: University of Chicago Pritzker School of Medicine, Chicago, IL, USA.
authors: Laura
authors: L
authors: Blinkhorn
mesh_terms: D016265:Conflict of Interest; D003258:Consumer Behavior; D006801:Humans; D007348:Insurance, Health / Q000941:ethics*; D005791:Patient Care / Q000941:ethics*; D017060:Patient Satisfaction; D011243:Preferred Provider Organizations / Q000592:standards*; D011785:Quality Assurance, Health Care / Q000941:ethics*; D058996:Quality Improvement