title: Secret shopper evaluations: quality improvement or economic profiling?
authors: Northwestern University Feinberg School of Medicine, Chicago, IL, USA.
authors: Marguerite
authors: M
authors: Huff
mesh_terms: D003258:Consumer Behavior / Q000191:economics*; D006801:Humans; D007348:Insurance, Health / Q000191:economics* / Q000941:ethics; D005791:Patient Care / Q000191:economics*; D017060:Patient Satisfaction / Q000191:economics*; D011243:Preferred Provider Organizations / Q000191:economics* / Q000592:standards; D011785:Quality Assurance, Health Care / Q000191:economics* / Q000941:ethics; D058996:Quality Improvement / Q000191:economics