title: [Work process of community health agents: possibilities and limits].
abstract: The current study is aimed at getting to know and analyzing the work process of community health agents (CHA) from a municipality of the Northeastern region of the state of Rio Grande do Sul through a qualitative approach. The collection of data was carried out by means of a semi-structured interview applied to 23 CHAs. The Thematic Content Analysis was utilized for the data analysis. The results evidenced some possibilities, such as: communication with the participating families, establishing bonds, and recognition of/satisfaction towards the professional agent by the community; and among some of the limits were: difficulty to perform team work; difficulty to perform collective tasks in the community; low salary/work overload and lack of qualification. Evidence shows the need of reorganizing the work process of these professionals with higher investment in education and instrumentation by adopting a permanent educational policy.
authors: Universidade Federal de Santa Maria. marta.c.c@ufsm.br
authors: Marta Cocco
authors: MC
authors: da Costa
authors: Ethel Bastos
authors: EB
authors: da Silva
authors: Alice do Carmo
authors: Ado C
authors: Jahn
authors: Darielli Gindri
authors: DG
authors: Resta
authors: Isabel Cristina dos Santos
authors: IC
authors: Colom
authors: Rafaela
authors: R
authors: de Carli
mesh_terms: D001938:Brazil; D003150:Community Health Workers; D006801:Humans; D014937:Work