title: Relationship between chronic conditions and patient satisfaction with managed care.
abstract: The objective of this study was to compare the level of satisfaction among members with and without chronic health conditions (asthma, diabetes, hypertension, and elevated plasma lipoprotein) in a large California managed care organization. One year's worth of member satisfaction survey data was analyzed. Results showed that a high percentage of members were satisfied with the health plan and with their access to care. Members with chronic conditions were significantly more satisfied with their access to care than were members without such conditions.
authors: Health Benchmarks, Inc., Woodland Hills, CA 91367, USA.
authors: M D
authors: MD
authors: Gines
authors: L A
authors: LA
authors: Pinto
authors: L T
authors: LT
authors: Gocka
authors: A P
authors: AP
authors: Legorreta
mesh_terms: D000293:Adolescent; D000328:Adult; D000368:Aged; D002140:California; D002648:Child; D002675:Child, Preschool; D002908:Chronic Disease; D004496:Education, Continuing; D005260:Female; D019538:Health Care Surveys; D006801:Humans; D007223:Infant; D008297:Male; D008329:Managed Care Programs; D008875:Middle Aged; D017060:Patient Satisfaction; D017678:Sex Distribution; D014481:United States; D055815:Young Adult