title: The business case for health-care quality improvement.
abstract: The business case for health-care quality improvement is presented. We contend that investment in process improvement is aligned with patients' interests, the organization's reputation, and the engagement of their workforce. Four groups benefit directly from quality improvement: patients, providers, insurers, and employers. There is ample opportunity, even in today's predominantly pay-for-volume (that is, evolving toward value-based purchasing) insurance system, for providers to deliver care that is in the best interest of the patient while improving their financial performance.
authors: Department of Radiology, Mayo Clinic, Rochester, Minnesota, USA. swensen.stephen@mayo.edu
authors: Stephen J
authors: SJ
authors: Swensen
authors: James A
authors: JA
authors: Dilling
authors: Patrick M
authors: PM
authors: Mc Carty
authors: Jeffrey W
authors: JW
authors: Bolton
authors: Charles M
authors: CM
authors: Harper
mesh_terms: D003132:Commerce; D003363:Cost Control; D003362:Cost-Benefit Analysis; D017598:Efficiency, Organizational; D017048:Health Care Costs; D019981:Health Care Sector; D006801:Humans; D007588:Job Satisfaction; D019300:Medical Errors / Q000517:prevention & control; D017060:Patient Satisfaction; D058996:Quality Improvement / Q000191:economics*; D014481:United States