title: Utilizing bedside shift report to improve the effectiveness of shift handoff.
abstract: Handoff of patient information during shift report between nurses is a time of risk and liability. A quality improvement project was conducted on a 23-bed inpatient unit to measure the value of a bedside change-of-shift report in improving the effectiveness of shift report. Indicators including end-of-shift overtime, call light usage, nurse perceptions, and patient satisfaction were impacted by the change in process.
authors: University of Pittsburgh Medical Center, 200 Lothrop Street, Pittsburgh, PA 15213, USA. cairnsll@upmc.edu
authors: Leslie L
authors: LL
authors: Cairns
authors: Linda A
authors: LA
authors: Dudjak
authors: Rosemary L
authors: RL
authors: Hoffmann
authors: Holly L
authors: HL
authors: Lorenz
mesh_terms: D001291:Attitude of Health Personnel; D006801:Humans; D009741:Nursing Staff, Hospital; D062209:Patient Handoff / Q000191:economics / Q000458:organization & administration* / Q000592:standards*; D017060:Patient Satisfaction; D010362:Patients' Rooms; D058996:Quality Improvement / Q000458:organization & administration; D011795:Surveys and Questionnaires