title: A new method for managing emergency calls.
abstract: Available methods for managing territorial medical emergencies are nowadays very effective. Nevertheless, resources are limited, and such methods are far from being perfect. It could be difficult, sometimes, to ensure adequate and prompt medical care to the community when emergency is taking place in such short times as those recommended for cardiocirculatory arrest or a trauma. The major intent of this project is to implement some drawbacks of the current management of medical rescue on the territory improving overall response times to emergencies and providing the delivery of qualified pre-hospital patient care. This may include (but not be limited to) the institution of a database, on a voluntary basis, for trained personnel. Such database should include resuscitation specialists, physicians, but also anyone who has undergone recognized training. Upon receiving a medical emergency call, an off-duty operator can be selected from the database (in a cooperative, non-competitive manner with the dedicated emergency services), based on current position of his/her cellular phone and his/her training profile. Finally, the operator who is both closest to and best prepared for the emergency is contacted via cellular phone. If the operator is available he/she can precede or join the mobile unit on site, managing the emergency according to his/her profile, possibly in cooperation with the ambulance personnel and even up to hospital admission.
authors: Department of Anesthesia and Intensive Care, Università Vita-Salute San Raffaele, Milan, Italy.
authors: G
authors: G
authors: Landoni
authors: L
authors: L
authors: Cabrini
authors: O
authors: O
authors: Fochi
authors: A
authors: A
authors: Zangrillo
keywords: cardiac arrest; emergency; mobile phones; out of hospital; trauma