title: Assessing quality: giving patients a voice.
authors.forename: Marie-Dominique
authors.initials: MD
authors.lastname: Beaulieu
mesh_terms: D006801:Humans; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000592:standards*; D011785:Quality Assurance, Health Care / Q000379:methods*; D058996:Quality Improvement