title: Cut the platitudes and motivate staff.
authors.affiliation: KPMG.
authors.forename: Mark
authors.initials: M
authors.lastname: Britnell
mesh_terms: D004059:Diffusion of Innovation; D018166:Health Care Reform; D006282:Health Personnel / Q000523:psychology*; D009042:Motivation; D010559:Personnel Management; D013222:State Medicine; D006113:United Kingdom