title: Quality paradox. Medicare rewards for process, patient satisfaction not always linked to better outcomes.
abstract: A Modern Healthcare analysis of two of Medicare's quality-improvement programs found that scoring well in preventing readmissions doesn't mean a hospital will do well in improving care processes. The findings didn't surprise one hospital CEO. "They're two different programs focusing on different things. They're going to have different results," says Michael Motte, right, of St. Alexius Hospital, St. Louis.
authors.forename: Melanie
authors.initials: M
authors.lastname: Evans
authors.forename: Maureen
authors.initials: M
authors.lastname: McKinney
mesh_terms: D006278:Medicare; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000191:economics*; D012052:Reimbursement, Incentive / Q000191:economics*; D016896:Treatment Outcome; D014481:United States