title: Improving the patient experience. Staff attitude, atmosphere vital to building patient satisfaction, experts say.
authors.forename: Diane
authors.initials: D
authors.lastname: Sofranec
mesh_terms: D001291:Attitude of Health Personnel; D058006:General Practice; D006272:Health Facility Environment / Q000458:organization & administration / Q000592:standards*; D006801:Humans; D017060:Patient Satisfaction; D010824:Physicians' Offices / Q000458:organization & administration / Q000592:standards*; D011369:Professional-Patient Relations; D014481:United States