title: De-escalating conflict: mediation and the "difficult" patient.
authors.affiliation: Department of Medical Ethics & Health Policy, Perelman School of Medicine at the University of Pennsylvania, 3401 Market Street, Suite 320, Philadelphia, PA 19104, USA. fiester@mail.med.upenn.edu
authors.forename: Autumn
authors.initials: A
authors.lastname: Fiester
mesh_terms: D000755:Anemia, Sickle Cell; D006801:Humans; D010361:Patients / Q000523:psychology*