title: 'Crucial conversations' in the workplace: offering nurses a framework for discussing-and resolving- incidents of lateral violence.
authors.affiliation: Hospital of the University of Pennsylvania, Philadelphia, PA, USA. katherine.major@uphs.upenn.edu
authors.forename: Katherine
authors.initials: K
authors.lastname: Major
authors.forename: Elizabeth Alvarez
authors.initials: EA
authors.lastname: Abderrahman
authors.forename: Jill Ireland
authors.initials: JI
authors.lastname: Sweeney
mesh_terms: D006801:Humans; D007400:Interprofessional Relations; D009718:Nurse Administrators; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D019982:Organizational Case Studies; D015279:Organizational Culture; D010557:Personnel Administration, Hospital / Q000379:methods*; D014481:United States; D014754:Violence / Q000517:prevention & control*