title: The process of end-of-life care delivery to the families of elderly patients according to the Family Health Strategy.
abstract: OBJECTIVE
  To understand the process of end-of-life care delivery to the families of elderly patients according to a Family Health Strategy (FHS) team, to identify the meanings the team attributes to the experience and to build a theoretical model.
  
  
  METHODS
  Symbolic Interactionism and Grounded Theory were applied. Fourteen professionals working in an FHS located in a country town in the state of São Paulo were interviewed.
  
  
  RESULTS
  Through comparative analysis, the core category overcoming challenges to assist the family and the elderly during the dying process was identified, and it was composed of the following sub-processes: Identifying situational problems, Planning a new care strategy, Managing the care and Evaluating the care process.
  
  
  CONCLUSIONS
  the team faces difficulties to achieve better performance in attending to the biological and emotional needs of families, seeking to ensure dignity to the elderly at the end of their lives and expand access to healthcare.
authors.affiliation: Faculdade Marechal Rondon, Universidade Nove de Julho, São Manuel, SP, Brazil. luciasilva@usp.br
authors.forename: Lucía
authors.initials: L
authors.lastname: Silva
authors.forename: Kátia
authors.initials: K
authors.lastname: Poles
authors.forename: Michelle Freire
authors.initials: MF
authors.lastname: Baliza
authors.forename: Mariana Cristina Lobato
authors.initials: MC
authors.lastname: dos Santos Ribeiro Silva
authors.forename: Maiara Rodrigues
authors.initials: MR
authors.lastname: dos Santos
authors.forename: Regina Szylit
authors.initials: RS
authors.lastname: Bousso
mesh_terms: D000328:Adult; D000368:Aged; D001291:Attitude of Health Personnel; D005190:Family; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D008962:Models, Theoretical; D013727:Terminal Care / Q000592:standards; D055815:Young Adult