title: The good the bad & the ugly: what factors differentiate high-quality EMS systems?
authors.affiliation: Memphis Fire Department, USA.
authors.forename: Gary
authors.initials: G
authors.lastname: Ludwig
mesh_terms: D004632:Emergency Medical Services / Q000458:organization & administration / Q000592:standards*; D007857:Leadership; D011787:Quality of Health Care; D014481:United States