title: Alternatives to litigation are available: the liability insurer's perspective.
authors.affiliation: CRICO, Cambridge, MA, USA.
authors.forename: Mark
authors.initials: M
authors.lastname: Horgan
authors.forename: Margo M
authors.initials: MM
authors.lastname: Hoyler
mesh_terms: D007351:Insurance, Liability; D016365:Liability, Legal / Q000191:economics; D008318:Malpractice; D008404:Massachusetts; D017008:Negotiating; D019982:Organizational Case Studies; D061214:Patient Safety