title: Training of mental health peer support workers in a non-western high-income city: preliminary evaluation and experience.
abstract: OBJECTIVE
  Peer support workers are an emerging workforce within the mental health system in Hong Kong. The purposes of this paper were to describe the development of a peer support training programme and to evaluate its outcome from the perspectives of both trainees and the users of services that they provided.
  
  
  METHODS
  The curriculum consisted of six weeks of coursework on the recovery approach and a 24-week paid internship at the Warmline telephone service. We gathered feedback from 22 Warmline users. Eighteen trainees were also assessed using the three recovery-related psychosocial measures and qualitative methods.
  
  
  RESULTS
  The Warmline service provided by peer support trainees lessened the isolation of service users and raised their hopes. Compared to the baseline, the peer support trainees scored marginally higher on the psychosocial measures at the end of the training. At post-training evaluation, peer support trainees said that they had gained in knowledge, were more hopeful about their own recovery, and had developed mutually supportive relationships among themselves and with their supervisors.
  
  
  CONCLUSIONS
  The programme shows potential benefits for both Warmline service users and trainees. Future studies should compare different training methods and examine the implementation of peer support services in a non-western cultural context.
authors.affiliation: The University of Hong Kong, Hong Kong, China.
authors.forename: Samson
authors.initials: S
authors.lastname: Tse
authors.forename: Emily Wing See
authors.initials: EW
authors.lastname: Tsoi
authors.forename: Stephen
authors.initials: S
authors.lastname: Wong
authors.forename: Alice
authors.initials: A
authors.lastname: Kan
authors.forename: Caroline Fei-Yeng
authors.initials: CF
authors.lastname: Kwok
mesh_terms: D005260:Female; D006282:Health Personnel / Q000193:education*; D006723:Hong Kong; D015277:Hotlines / Q000706:statistics & numerical data; D006801:Humans; D008297:Male; D001523:Mental Disorders / Q000523:psychology / Q000534:rehabilitation*; D008605:Mental Health Services / Q000592:standards*; D008875:Middle Aged; D017060:Patient Satisfaction / Q000706:statistics & numerical data; D010379:Peer Group; D015397:Program Evaluation / Q000379:methods*; D012944:Social Support; D019037:Urban Health Services / Q000592:standards
keywords: Recovery approach; Warmline service; peer mentoring; peer-run