title: [Training of health-care employees in crisis resource management].
abstract: Studies show that human errors contribute to up to 70% of mistakes and mishaps in health care. Crisis resource management, CRM, is a conceptual framework for analysing and training individual and team skills in order to prevent and manage errors. Different CRM training methods, e.g. simulation, are in use and the literature emphasises the need of training the full team or organisation for maximal effect. CRM training has an effect on skill improvement, but few studies have shown an effect on patient outcome. However, these studies show great variability of quality.
authors.affiliation: Dansk Institut for Medicinsk Simulation, Herlev Hospital, Herlev Ringvej 75, 2730 Herlev, Denmark. lene.spanager@regionh.dk
authors.forename: Lene
authors.initials: L
authors.lastname: Spanager
authors.forename: Doris
authors.initials: D
authors.lastname: Østergaard
authors.forename: Anne
authors.initials: A
authors.lastname: Lippert
authors.forename: Kurt
authors.initials: K
authors.lastname: Nielsen
authors.forename: Peter
authors.initials: P
authors.lastname: Dieckmann
mesh_terms: D002983:Clinical Competence; D004632:Emergency Medical Services / Q000458:organization & administration; D006282:Health Personnel / Q000193:education*; D006801:Humans; D007318:Inservice Training; D019300:Medical Errors / Q000517:prevention & control*; D010348:Patient Care Team / Q000458:organization & administration; D061214:Patient Safety; D017751:Safety Management