title: Open and social leadership: a new paradigm in emergency management.
abstract: The world is changing and so are disasters. Citizens are leveraging emerging technology and social media communication tools to send, receive and process information. It is time for professional emergency management and disaster response to do the same. This paper presents an overview of these changing public patterns, and expectations must be met with a new leadership approach.
authors.affiliation: Virginia Commonwealth University, Richmond, VA, USA. ascrowe@vcu.edu
authors.forename: Adam
authors.initials: A
authors.lastname: Crowe
mesh_terms: D003142:Communication; D004189:Disaster Planning / Q000458:organization & administration*; D004190:Disasters; D006076:Government; D006801:Humans; D007857:Leadership; D061108:Social Media