title: Department redesign frees up CMs to coordinate care.
abstract: At Riverside Medical Center in Kankakee, IL, a dedicated team of nurses handles utilization review, freeing up case managers to work with patients and physicians. Case managers are assigned to physicians and work closely with them to manage the care of patients who have complex treatment or discharge needs. Post-acute care coordinators handle referrals to post-acute providers and set up services such as durable medical equipment. The pending discharge list alerts the entire healthcare team when patients are likely to leave the next day.
mesh_terms: D019090:Case Management / Q000458:organization & administration*; D017598:Efficiency, Organizational; D006764:Hospitals, Community; D007087:Illinois; D024802:Nurse's Role; D009936:Organizational Innovation; D014600:Utilization Review / Q000458:organization & administration