title: Patient-satisfaction measures in anesthesia: qualitative systematic review.
abstract: Patient satisfaction is an important measure of the quality of health care and is used as an outcome measure in interventional and quality improvement studies. Previous studies have found that there are few appropriately developed and validated questionnaires available. The authors conducted a systematic review to identify all tools used to measure patient satisfaction with anesthesia, which have undergone a psychometric development and validation process, appraised the quality of these processes, and made recommendations of tools that may be suitable for use in different clinical and academic settings. There are a number of robustly developed and subsequently validated instruments, however, there are still many studies using nonvalidated instruments or poorly developed tools, claiming to accurately assess satisfaction with anesthesia. This can lead to biased and inaccurate results. Researchers in this field should be encouraged to use available validated tools, to ensure that patient satisfaction is measured and reported fairly and accurately.
authors.affiliation: University College London/University College London Hospital, Surgical Outcomes ResearchCentre, University, College Hospital, London, UK. sarahfbarnett@googlemail.com
authors.forename: Sarah F
authors.initials: SF
authors.lastname: Barnett
authors.forename: Ravi K
authors.initials: RK
authors.lastname: Alagar
authors.forename: Michael P W
authors.initials: MP
authors.lastname: Grocott
authors.forename: Savvas
authors.initials: S
authors.lastname: Giannaris
authors.forename: John R
authors.initials: JR
authors.lastname: Dick
authors.forename: Suneetha Ramani
authors.initials: SR
authors.lastname: Moonesinghe
mesh_terms: D000758:Anesthesia / Q000523:psychology* / Q000706:statistics & numerical data; D002648:Child; D005260:Female; D006801:Humans; D008297:Male; D017063:Outcome Assessment, Health Care / Q000379:methods*; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011247:Pregnancy; D011594:Psychometrics; D011788:Quality of Life / Q000523:psychology; D011795:Surveys and Questionnaires