title: Tackling incidents of violence, aggression and antisocial behaviour.
abstract: Salford Royal NHS Foundation Trust has developed Sand implemented a strategy to reduce the number of incidents of violence, aggression and antisocial behaviour in its emergency department. The strategy, which includes the introduction of a nurse co-ordinator role and withdrawal of treatment from persistent offenders, has ensured the care environment is safer and calmer for patients and staff. This article discusses different aspects of the strategy and the ethics of withdrawing care from patients.
authors.affiliation: Salford Royal NHS Foundation Trust, Greater Manchester. natalie.houghton@srft.nhs.uk
authors.forename: Natalie
authors.initials: N
authors.lastname: Houghton
authors.forename: Neill
authors.initials: N
authors.lastname: Hughes
mesh_terms: D004636:Emergency Service, Hospital; D006801:Humans; D033181:Information Dissemination; D007373:Interinstitutional Relations; D016273:Occupational Exposure / Q000517:prevention & control* / Q000706:statistics & numerical data; D010355:Patient Identification Systems; D010564:Personnel, Hospital; D012308:Risk Management / Q000379:methods*; D012637:Security Measures; D016312:Treatment Refusal / Q000941:ethics; D006113:United Kingdom; D014754:Violence / Q000517:prevention & control* / Q000706:statistics & numerical data