title: Communication in dental office. Part II: Effective telecommunications.
authors.affiliation: Emeritus of Washtenaw Community College, Ann Arbor, MI, USA.
authors.forename: Betty Ladley
authors.initials: BL
authors.lastname: Finkbeiner
authors.forename: Wilhemina
authors.initials: W
authors.lastname: Leeuw
mesh_terms: D039604:Answering Services; D040421:Cell Phone; D003142:Communication; D003219:Confidentiality; D003770:Dental Offices / Q000458:organization & administration; D006801:Humans; D011369:Professional-Patient Relations; D013685:Telecommunications / Q000145:classification / Q000458:organization & administration; D016636:Telefacsimile; D013689:Telephone / Q000145:classification