title: [Embracement in an emergency service: users' perception].
abstract: The objective was to understand how users of an emergency service see the nursing action in the user embracement. Interviews were carried out with 382 service users from October 2008 to March 2009. We randomly approached subjects that were assessed in the embracement and they directed to the emergency ward. It was verified that even though most users (34.5%) reported having being assisted by the nursing team, few reported having been guided by some professional of the embracement team (49.2%). The major difficulties experienced by users referred to the lack of information on care and respect in the assistance. We emphasize the importance of more nursing activities in user embracement, understanding it as an activity not restricted to a service entrance.
authors.affiliation: Curso de Graduação em Enfermagem Curso de Mestrado Acadêmico Cuidados Clínicos em Saúde, Universidade Estadual do Ceará, Fortaleza, CE, Brasil. vilani_guedes@hotmail.com
authors.forename: Maria Vilani Cavalcante
authors.initials: MV
authors.lastname: Guedes
authors.forename: Ana Ciléia Pinto Teixeira
authors.initials: AC
authors.lastname: Henriques
authors.forename: Morgama Mara Nogueira
authors.initials: MM
authors.lastname: Lima
mesh_terms: D000328:Adult; D003430:Cross-Sectional Studies; D004632:Emergency Medical Services; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D009723:Nurse-Patient Relations; D055815:Young Adult