title: [2011 after-service customer satisfaction survey of monitoring devices in Shanghai area].
abstract: In 2011, Shanghai Medical Equipment Management Quality Control Center launched the fifth after-sale service satisfaction survey for medical devices in Shanghai area. There are 8 classes medical devices involving in the survey. This paper demonstrates the investigation results of monitoring devices which are from different manufacturers.
authors.affiliation: Medical Equipment Dept, Shanghai 6th people's Hospital Affliated to Shanghai Jiao tong University, Shangai, 200233.
authors.forename: Lijun
authors.initials: L
authors.lastname: Wang
authors.forename: Bin
authors.initials: B
authors.lastname: Li
authors.forename: Jianguo
authors.initials: J
authors.lastname: Qian
authors.forename: Shaoping
authors.initials: S
authors.lastname: Cao
authors.forename: Dehua
authors.initials: D
authors.lastname: He
authors.forename: Yunxin
authors.initials: Y
authors.lastname: Zheng
mesh_terms: D003258:Consumer Behavior; D004864:Equipment and Supplies; D011358:Product Surveillance, Postmarketing; D011786:Quality Control