title: Customization of user interfaces to reduce errors and enhance user acceptance.
abstract: Customization is assumed to reduce error and increase user acceptance in the human-machine relation. Reconfiguration gives the operator the option to customize a user interface according to his or her own preferences. An experimental study with 72 computer science students using a simulated process control task was conducted. The reconfiguration group (RG) interactively reconfigured their user interfaces and used the reconfigured user interface in the subsequent test whereas the control group (CG) used a default user interface. Results showed significantly lower error rates and higher acceptance of the RG compared to the CG while there were no significant differences between the groups regarding situation awareness and mental workload. Reconfiguration seems to be promising and therefore warrants further exploration.
authors.affiliation: University of Groningen, Faculty of Behavioural and Social Sciences, Experimental Psychology, Grote Kruisstraat 2/1, NL-9712 TS Groningen, The Netherlands. Electronic address: d.burkolter@rug.nl.
authors.forename: Dina
authors.initials: D
authors.lastname: Burkolter
authors.forename: Benjamin
authors.initials: B
authors.lastname: Weyers
authors.forename: Annette
authors.initials: A
authors.lastname: Kluge
authors.forename: Wolfram
authors.initials: W
authors.lastname: Luther
mesh_terms: D000328:Adult; D001364:Awareness; D001519:Behavior; D003258:Consumer Behavior; D005260:Female; D006801:Humans; D033182:Intention; D008297:Male; D013647:Task Performance and Analysis; D014584:User-Computer Interface; D016526:Workload; D055815:Young Adult
keywords: Customization; Process control; Reconfiguration; User acceptance