title: Challenges to UK community pharmacy: a bio-photographic study of workspace in relation to professional pharmacy practice.
abstract: This paper presents a novel, qualitative, bio-photographic study with intertextual analysis highlighting the relationship between community pharmacy workspace and practice. Sixteen pharmacists working across pharmacy types such as independent shops, large and small pharmacy chains and multiple pharmacies such as those in supermarkets participated in data capture and feedback consultation. Findings disclosed workspaces unfit for purpose and a workforce ill at ease with their new professional identity, involving increasingly complex tasks in health provision and retail. There was conflict between delegating to others and taking personal responsibility, and there were pressures from a demanding public within the context of a target-driven, litigious society. The study highlights that innovative, mixed methods in this context reveal nuanced, rich data.
authors.affiliation: Centre for Health Information, Research and Evaluation (CHIRAL), School of Medicine, Swansea University, Swansea, UK.
authors.forename: F L
authors.initials: FL
authors.lastname: Rapport
authors.forename: M A
authors.initials: MA
authors.lastname: Doel
authors.forename: G S
authors.initials: GS
authors.lastname: Jerzembek
keywords: Built environment; Pharmacology and toxicology pharmacology; Public health; Social science; UK community pharmacy practice; bio-photographic methods; narrative medicine; public-professional communication; workspace