title: The patient experience. Taking it to the next level.
authors.forename: Marty
authors.initials: M
authors.lastname: Stempniak
mesh_terms: D003142:Communication; D006739:Hospital Administration; D006801:Humans; D007857:Leadership; D015279:Organizational Culture; D017060:Patient Satisfaction; D011787:Quality of Health Care / Q000458:organization & administration*