title: Creating a Patient and Family Advisory Council at a level 1 trauma center.
abstract: Partnering with patients and families through a Patient and Family Advisory Council (PFAC) provides the opportunities to improve health care quality and safety. PFAC is a well-defined group of patients, families, and staff members who meet on a regular basis to ensure that patient's experiences, points of view, and recommendations are identified and shared with the organization. In fall 2010, at our level 1 trauma center, Trauma Services collaborated with the trauma nursing staff to formulate our first trauma-related PFAC.
authors.affiliation: York Hospital-WellSpan Health, York, Pennsylvania 17405, USA. RWillis@WellSpan.org
authors.forename: Reda
authors.initials: R
authors.lastname: Willis
authors.forename: Amy
authors.initials: A
authors.lastname: Krichten
authors.forename: Kelli
authors.initials: K
authors.lastname: Eldredge
authors.forename: Daniel
authors.initials: D
authors.lastname: Carney
mesh_terms: D026683:Advisory Committees / Q000458:organization & administration*; D003299:Cooperative Behavior; D016529:Emergency Nursing / Q000458:organization & administration*; D005190:Family; D006801:Humans; D010358:Patient Participation; D011368:Professional-Family Relations; D014193:Trauma Centers / Q000458:organization & administration*