title: Renewal.
authors.forename: Betty A
authors.initials: BA
authors.lastname: Marton
mesh_terms: D017598:Efficiency, Organizational; D006801:Humans; D009096:Multi-Institutional Systems / Q000458:organization & administration / Q000592:standards*; D009518:New York; D015279:Organizational Culture; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care