title: Clean competition: using quality assurance monitoring to improve satisfaction.
authors.affiliation: Ralph H. Johnson VA Medical Center, Charleston, SC, USA. Brian.Tallmadge@va.gov
authors.forename: Brian
authors.initials: B
authors.lastname: Tallmadge
mesh_terms: D002755:Choice Behavior; D003428:Cross Infection / Q000517:prevention & control*; D004465:Economic Competition; D006272:Health Facility Environment / Q000592:standards*; D006739:Hospital Administration / Q000191:economics / Q000592:standards* / Q000639:trends; D006797:Housekeeping, Hospital / Q000458:organization & administration / Q000592:standards*; D006801:Humans; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration* / Q000592:standards