title: NHS 111 has poor quality advice, slow response times, and inappropriate delays, complainants say.
authors.forename: Matthew
authors.initials: M
authors.lastname: Limb
mesh_terms: D001291:Attitude of Health Personnel; D005260:Female; D033161:Government Regulation; D015277:Hotlines / Q000331:legislation & jurisprudence / Q000592:standards*; D006801:Humans; D008297:Male; D009313:National Health Programs / Q000331:legislation & jurisprudence / Q000592:standards*; D061214:Patient Safety / Q000331:legislation & jurisprudence / Q000592:standards*; D036301:Qualitative Research; D011787:Quality of Health Care / Q000331:legislation & jurisprudence / Q000592:standards*; D011930:Reaction Time; D013222:State Medicine / Q000331:legislation & jurisprudence / Q000592:standards; D006113:United Kingdom