title: Developing quality indicators for family support services in community team-based mental health care.
abstract: Quality indicators for programs integrating parent-delivered family support services for children's mental health have not been systematically developed. Increasing emphasis on accountability under the Affordable Care Act highlights the importance of quality-benchmarking efforts. Using a modified Delphi approach, quality indicators were developed for both program level and family support specialist level practices. These indicators were pilot tested with 21 community-based mental health programs. Psychometric properties of these indicators are reported; variations in program and family support specialist performance suggest the utility of these indicators as tools to guide policies and practices in organizations that integrate parent-delivered family support service components.
authors.affiliation: Department of Child and Adolescent Psychiatry, New York University Child Study Center, New York University School of Medicine, One Park Avenue, 7th Floor, New York, NY, 10016, USA, Serene.Olin@nyumc.org.
authors.forename: S
authors.initials: S
authors.lastname: Serene Olin
authors.forename: Krista
authors.initials: K
authors.lastname: Kutash
authors.forename: Michele
authors.initials: M
authors.lastname: Pollock
authors.forename: Barbara J
authors.initials: BJ
authors.lastname: Burns
authors.forename: Anne
authors.initials: A
authors.lastname: Kuppinger
authors.forename: Nancy
authors.initials: N
authors.lastname: Craig
authors.forename: Frances
authors.initials: F
authors.lastname: Purdy
authors.forename: Kelsey
authors.initials: K
authors.lastname: Armusewicz
authors.forename: Jennifer
authors.initials: J
authors.lastname: Wisdom
authors.forename: Kimberly E
authors.initials: KE
authors.lastname: Hoagwood
mesh_terms: D000293:Adolescent; D019985:Benchmarking / Q000458:organization & administration; D002648:Child; D002675:Child, Preschool; D003156:Community Mental Health Services / Q000458:organization & administration*; D003299:Cooperative Behavior; D003697:Delphi Technique; D005196:Family Therapy / Q000458:organization & administration*; D006801:Humans; D033183:Interdisciplinary Communication; D001523:Mental Disorders / Q000628:therapy*; D010348:Patient Care Team / Q000458:organization & administration*; D010379:Peer Group; D010865:Pilot Projects; D019984:Quality Indicators, Health Care / Q000458:organization & administration*; D012944:Social Support; D014481:United States