title: Lean: it's more about psychology than process.
authors.forename: Timothy
authors.initials: T
authors.lastname: Morris
mesh_terms: D017598:Efficiency, Organizational / Q000191:economics; D006801:Humans; D033181:Information Dissemination; D007324:Institutional Management Teams / Q000458:organization & administration* / Q000592:standards; D007588:Job Satisfaction; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000379:methods* / Q000592:standards; D017749:Total Quality Management / Q000191:economics / Q000458:organization & administration* / Q000592:standards