title: Lessons learned from the implementation of a bedside handoff model.
abstract: At the University of Colorado Hospital, nurse-to-nurse shift reports traditionally occurred in a conference room setting and consisted of nurse-to-nurse verbal communication. Evidence supports moving this information exchange to the patient bedside. This model of report improves clinical effectiveness, patient safety, nurse efficiency, and staff satisfaction. Bedside reporting empowers patients and families to ask questions and contribute to their plan of care and increases patient satisfaction. This article describes the process of implementing and evaluating a model of nurse-to-nurse bedside handoff report.
authors.affiliation: University of Colorado Hospital, Aurora 80045, USA. jan.hagman@uch.edu
authors.forename: Jan
authors.initials: J
authors.lastname: Hagman
authors.forename: Kathleen
authors.initials: K
authors.lastname: Oman
authors.forename: Catherine
authors.initials: C
authors.lastname: Kleiner
authors.forename: Elizabeth
authors.initials: E
authors.lastname: Johnson
authors.forename: Jamie
authors.initials: J
authors.lastname: Nordhagen
mesh_terms: D001291:Attitude of Health Personnel; D003120:Colorado; D003266:Continuity of Patient Care; D004526:Efficiency; D055318:Evidence-Based Nursing / Q000379:methods*; D006785:Hospitals, University; D006801:Humans; D007400:Interprofessional Relations; D016294:Models, Nursing; D009723:Nurse-Patient Relations; D009732:Nursing Care / Q000458:organization & administration*; D015403:Nursing Evaluation Research; D009737:Nursing Records; D010347:Patient Care Planning / Q000458:organization & administration*; D061214:Patient Safety; D017060:Patient Satisfaction