title: Exploring the relationship between treatment satisfaction, perceived improvements in functioning and well-being and gambling harm reduction among clients of pathological gambling treatment programs.
abstract: The objective of this study was to evaluate the relationship between treatment service quality, perceived improvement in social, functional, and material well-being and reduction in gambling behaviors among clients of Nevada state-funded pathological gambling treatment programs. Utilizing survey data from 361 clients from 2009 to 2010, analyses revealed that client satisfaction with treatment services is positively associated with perceived improvements in social, functional, and material well-being, abstinence from gambling, reduction in gambling thoughts and reduction in problems associated with gambling, even after controlling for various respondent characteristics. These findings can be useful to treatment program staff in managing program development and allocating resources.
authors.affiliation: Department of Agricultural Economics, Sociology and Education, Population Research Institute, The Pennsylvania State University, Armsby Building, University Park, PA, 16802, USA, Shannon.Monnat@gmail.com.
authors.forename: Shannon M
authors.initials: SM
authors.lastname: Monnat
authors.forename: Bo
authors.initials: B
authors.lastname: Bernhard
authors.forename: Brett L L
authors.initials: BL
authors.lastname: Abarbanel
authors.forename: Sarah
authors.initials: S
authors.lastname: St John
authors.forename: Ashlee
authors.initials: A
authors.lastname: Kalina
mesh_terms: D000203:Activities of Daily Living / Q000523:psychology; D005260:Female; D005715:Gambling / Q000453:epidemiology / Q000517:prevention & control / Q000523:psychology / Q000628:therapy*; D006801:Humans; D008297:Male; D008875:Middle Aged; D009505:Nevada / Q000453:epidemiology; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D016896:Treatment Outcome