title: Asymmetries of knowledge in patient-provider encounters: three studies adopting conversation analysis.
authors.forename: John
authors.initials: J
authors.lastname: Heritage
mesh_terms: D003142:Communication; D005260:Female; D005817:Genetic Counseling / Q000379:methods*; D015277:Hotlines; D006801:Humans; D007802:Language; D009369:Neoplasms; D009723:Nurse-Patient Relations; D010358:Patient Participation; D010817:Physician-Patient Relations; D011247:Pregnancy; D014218:Triage