title: Five factors to dramatically improve the patient experience.
authors.affiliation: The Center for Healthcare Communication, USA.
authors.forename: Edward
authors.initials: E
authors.lastname: Leigh
mesh_terms: D003142:Communication; D032882:Comprehension; D003727:Dental Auxiliaries; D003812:Dentist-Patient Relations; D004644:Emotions; D006801:Humans; D007407:Interviews as Topic; D008389:Marketing of Health Services; D010353:Patient Education as Topic; D011215:Practice Management, Dental; D011369:Professional-Patient Relations; D009626:Terminology as Topic