title: [Recommendations for implementing the quality policy and organisation of a quality management system].
abstract: Preliminary issues to implement a quality management system are described. They include the definition of the structure, a hierarchical and functional organization chart and the engagement of the whole personnel to apply the requirements of the standard EN ISO 15189. The policy has to be translated into objectives.
authors.forename: A
authors.initials: A
authors.lastname: Daunizeau
keywords: ISO 15189; accreditation; quality objectives; quality policy; strategic plan