title: Evaluating the economic impact of a targeted medication intervention program.
abstract: OBJECTIVE
  To calculate the return on investment (ROI) for a targeted medication intervention program developed by corporate management of a community pharmacy.
  
  
  METHODS
  Retrospective analysis and cross-sectional survey.
  
  
  METHODS
  Regional community pharmacy chain in North Carolina.
  
  
  METHODS
  Targeted medication interventions completed from February 1, 2010, to July 31, 2010, were included in the retrospective analysis. Community pharmacists employed by the pharmacy chain that completed the questionnaire were included in the cross-sectional analysis.
  
  
  METHODS
  Targeted medication intervention services were provided to the patient and documented by the pharmacist.
  
  
  METHODS
  The ROI for a community pharmacist-provided targeted medication intervention program.
  
  
  RESULTS
  Of the 180 pharmacists, 69 completed the questionnaire (38% response rate). The average time to complete one targeted medication intervention was calculated to be 22.63 minutes. The total cost for providing a targeted medication intervention program during the study time frame was $15 760.86. Total revenue was $15 216.00; therefore, the program resulted in an ROI to the pharmacy chain of negative 3%.
  
  
  CONCLUSIONS
  This 6-month study resulted in an ROI to the pharmacy chain of negative 3%. Under the current reimbursement model, for this program to break even, the average time to complete one targeted medication intervention must equal 21.85 minutes or less.
authors.affiliation: Physicians Pharmacy Alliance, Cary, NC, USA.
authors.forename: Sarah A
authors.initials: SA
authors.lastname: Rhodes
authors.forename: Abigale E
authors.initials: AE
authors.lastname: Reynolds
authors.forename: Macary W
authors.initials: MW
authors.lastname: Marciniak
authors.forename: Stefanie P
authors.initials: SP
authors.lastname: Ferreri
mesh_terms: D003157:Community Pharmacy Services / Q000191:economics / Q000458:organization & administration*; D003365:Costs and Cost Analysis; D003430:Cross-Sectional Studies; D006801:Humans; D054539:Medication Therapy Management / Q000191:economics / Q000458:organization & administration*; D009657:North Carolina; D010595:Pharmacists / Q000191:economics / Q000458:organization & administration*; D024382:Professional Role; D012051:Reimbursement Mechanisms; D012189:Retrospective Studies; D011795:Surveys and Questionnaires; D013997:Time Factors
keywords: community pharmacy; medication therapy management; pharmacists; return on investment; targeted medication intervention