title: [Quality is a question of attitude].
authors.forename: Urs
authors.initials: U
authors.lastname: Lüthi
mesh_terms: D001291:Attitude of Health Personnel; D002568:Certification; D017598:Efficiency, Organizational; D006739:Hospital Administration / Q000379:methods; D006801:Humans; D009738:Nursing Service, Hospital / Q000458:organization & administration*; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D013557:Switzerland; D017749:Total Quality Management / Q000458:organization & administration*