title: Colleen's story: reflections on the concept of "patient and family centered care".
abstract: As a patient who has also been a family caregiver, I would like to offer my reflections on the concept of "patient and family centered care." How is it defined from a patient perspective? Why is it important? In what circumstances is it evident? And where is it lacking? I would like to leave the reader with a list of relatively small but, in my experience, powerful things that health care workers can do today to improve the patient and family experience.
authors.forename: Colleen
authors.initials: C
authors.lastname: McGavin
mesh_terms: D001294:Attitude to Health; D017028:Caregivers; D005190:Family; D022143:Family Nursing; D005260:Female; D006801:Humans; D009723:Nurse-Patient Relations; D018802:Patient-Centered Care; D001749:Urinary Bladder Neoplasms / Q000451:nursing* / Q000556:secondary / Q000628:therapy; D014552:Urinary Tract Infections / Q000382:microbiology / Q000451:nursing / Q000628:therapy; D002583:Uterine Cervical Neoplasms / Q000451:nursing / Q000473:pathology
keywords: family-centered care; illness narrative; illness suffering; patient-centered care; patient–health care professional relationship