title: CM training includes education, preceptor.
abstract: At UPMC, new case managers initially spend one to four weeks on the floor, following a case manager, then go through intensive training before spending an additional six week with a preceptor in the hospital to which they are assigned. Initial time in the hospital gives new case managers an idea about what the job entails, making it easier for them to understand the information they are taught during the training, which includes classroom instruction and demonstrating what they have learned. UPMC has a full-time training department staffed by former case managers who are certified in InterQual criteria and also keep the entire case management staff in the health system up to date on compliance issues and new regulations. After the new candidates have completed six weeks of working with a preceptor, a trainer spends a day with them to make sure they understand the job and answer any questions.
mesh_terms: D000046:Academic Medical Centers; D019090:Case Management; D019982:Organizational Case Studies; D010414:Pennsylvania; D010564:Personnel, Hospital / Q000193:education*; D011231:Preceptorship