title: [Benevolence at the heart of care].
abstract: The procedures to assess practices in health or medical social institutions aim to improve the quality and safety of health care. The respect of good practices concerns all players in the health care system. At practice level, the risk of maltreatment, a major potential hindrance to the quality of care, must always be borne in mind.
authors.affiliation: Centre hospitalier Lamastre, Lamastre, France. dssi@hopital-lamastre.fr
authors.forename: Christine
authors.initials: C
authors.lastname: Gayte
mesh_terms: D000368:Aged; D026686:Beneficence; D004552:Elder Abuse / Q000517:prevention & control*; D006801:Humans; D008318:Malpractice; D061214:Patient Safety; D011787:Quality of Health Care