title: Patient-centred care in general dental practice: sound sense or soundbite?
abstract: This paper explores the concept of patient-centred care as a dimension of quality as applied to dentistry and provides a systematic review of the literature. The new NHS dental contract, which is currently being piloted in England, is committed to delivering improvements in quality. The Dental Quality and Outcomes Framework has been developed as a tool to measure quality and focuses on three key dimensions: clinical effectiveness, safety and patient experience. A systematic review of the literature reveals a lack of information pertaining to patient-centred care within dentistry, and in particular general dental practice. It would also suggest that there is currently a poor evidence base to support the use of the current patient reported outcome measures as indicators of patient centredness.
authors.affiliation: Institute of Health Services Research, University of Exeter Medical School, UK. ian.mills@pds.ac.uk
authors.forename: I
authors.initials: I
authors.lastname: Mills
authors.forename: J
authors.initials: J
authors.lastname: Frost
authors.forename: D R
authors.initials: DR
authors.lastname: Moles
authors.forename: E
authors.initials: E
authors.lastname: Kay
mesh_terms: D003729:Dental Care / Q000592:standards*; D005792:General Practice, Dental / Q000592:standards; D006801:Humans; D017063:Outcome Assessment, Health Care; D061214:Patient Safety; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000592:standards*; D011787:Quality of Health Care / Q000592:standards; D013218:State Dentistry / Q000592:standards; D006113:United Kingdom