title: Learning from the implementation of inter-organisational web-based care planning and coordination.
abstract: In Victoria, despite strong policy support, e-care planning and coordination is poorly developed. The action research project discussed here was developed to overcome organisational and worker-level barriers to change. The project outcomes highlighted the need for work on the building blocks of e-care coordination that enhance workers' knowledge and skills, and provide permission and support for appropriate collaborative system and services coordination practices.
authors.affiliation: School of Public Health and Human Biosciences, La Trobe University, Bundoora, Vic. 3086, Australia.
authors.forename: Rae
authors.initials: R
authors.lastname: Walker
authors.forename: Vivian
authors.initials: V
authors.lastname: Blacker
authors.forename: Linda
authors.initials: L
authors.lastname: Pandita
authors.forename: Jacky
authors.initials: J
authors.lastname: Close
authors.forename: Wendy
authors.initials: W
authors.lastname: Mason
authors.forename: Julie
authors.initials: J
authors.lastname: Watson
mesh_terms: D057191:Capacity Building; D019058:Community Networks / Q000458:organization & administration*; D003299:Cooperative Behavior; D006265:Health Care Coalitions / Q000458:organization & administration*; D006284:Health Plan Implementation / Q000379:methods / Q000458:organization & administration; D006302:Health Services Research; D006801:Humans; D007373:Interinstitutional Relations; D017146:Models, Organizational; D009936:Organizational Innovation; D011320:Primary Health Care / Q000458:organization & administration*; D018511:Systems Integration; D013685:Telecommunications / Q000458:organization & administration*; D014739:Victoria