title: Module 1: the environment.
authors.affiliation: Humana Inc., Louisville, KY, USA.
authors.forename: Marcia Guida
authors.initials: MG
authors.lastname: James
authors.forename: Maragret E
authors.initials: ME
authors.lastname: O'Kane
authors.forename: Peter
authors.initials: P
authors.lastname: Salgo
authors.forename: Jedd
authors.initials: J
authors.lastname: Weissberg
mesh_terms: D017598:Efficiency, Organizational; D018166:Health Care Reform; D006268:Health Facilities; D015279:Organizational Culture; D058991:Patient Protection and Affordable Care Act; D011785:Quality Assurance, Health Care / Q000379:methods*; D014481:United States