title: [Subjective quality of care in nursing homes following the group-living principle: a pilot study to measure and validate relative satisfaction].
abstract: OBJECTIVE
  The purpose of this study was to measure and validate the relative satisfaction with the quality of care in nursing homes following the group-living principle.
  
  
  METHODS
  The postal survey employed the Paderborn questionnaire for relatives. Psychometric evaluation was conducted via reliability and exploratory factor analyses.
  
  
  RESULTS
  The response rate was 45% (n=186). The mean relative satisfaction scores suggest a high perception of quality of care. We found evidence for significant differences between the Paderborn reference values and the group-living nursing homes. In the majority of satisfaction items the group-living nursing homes showed better scores. With exception of some unidentified indicators the a priori defined 3 factor structure of the satisfaction scale could be confirmed.
  
  
  CONCLUSIONS
  We have presented the first pilot study in the research field of relative satisfaction with the quality of care in group-living nursing homes. The study results show a high level of relative satisfaction. The Paderborn satisfaction scale for relatives, in the validated version, should be considered as reliable, valid and useful. We suggest further research to develop nation-wide reference data on relative's perceptions of quality of care in nursing homes and alternative concepts.
authors.affiliation: Bereich Angewandte Gesundheitswissenschaften, Duale Hochschule BW Stuttgart.
authors.forename: A
authors.initials: A
authors.lastname: Simon
mesh_terms: D000368:Aged; D000369:Aged, 80 and over; D005260:Female; D015577:Geriatric Assessment / Q000706:statistics & numerical data*; D005858:Germany / Q000453:epidemiology; D006707:Homes for the Aged / Q000592:standards / Q000706:statistics & numerical data*; D006801:Humans; D008297:Male; D008875:Middle Aged; D009735:Nursing Homes; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D010865:Pilot Projects; D011594:Psychometrics / Q000379:methods*; D011787:Quality of Health Care / Q000706:statistics & numerical data*; D011788:Quality of Life