title: Improving organizational climate for excellence in patient care.
abstract: Managers in health care organizations today are expected to achieve higher-quality patient care at a lower cost. Developing and maintaining a positive organizational climate can help improve motivation and foster higher employee performance. In turn, this will help the organization deliver better patient care at a lower cost. This article offers metrics for assessing organizational climate, analyzes barriers to a positive climate, and explores strategies that managers can use to build the type of climate that fosters high performance.
authors.affiliation: Management Department, Auburn Montgomery, AL 36124-4023, USA. earnold@aum.edu
authors.forename: Edwin
authors.initials: E
authors.lastname: Arnold
mesh_terms: D000041:Absenteeism; D001291:Attitude of Health Personnel; D003142:Communication; D004648:Employee Grievances; D004650:Employee Performance Appraisal; D006282:Health Personnel / Q000458:organization & administration / Q000523:psychology; D006801:Humans; D033181:Information Dissemination; D015279:Organizational Culture; D010559:Personnel Management; D010563:Personnel Turnover; D011209:Power, Psychological; D011787:Quality of Health Care / Q000458:organization & administration*; D012456:Salaries and Fringe Benefits; D013192:Staff Development