Physician satisfaction with electronic medical record in a huge hospital (China).
Electronic medical record (EMR) is widely used in Chinese hospitals. Yet little is known about the physician satisfaction with EMR in Chinese hospitals. The purpose of this paper is to develop an instrument to measure physician satisfaction with EMR and to survey physician satisfaction with EMR in the biggest hospital in China. We developed a questionnaire and did a cross-sectional survey on 100 physicians from July 2010 to November 2010 in the huge hospital in China. A total of 92 completed questionnaires were returned. Our results revealed that although the overall physician satisfaction with EMR was relatively high (70.7%), certain aspects of the service showed some degree of dissatisfaction (function, efficiency, quality).
Department of Medical Informatics, West China Medical School/West China Hospital, Sichuan University, Chengdu, China.
Liu
L
Jia-lin
Liu
L
Siru
Lei
L
Fei
D001291:Attitude of Health Personnel; D002681:China; D002983:Clinical Competence / Q000706:statistics & numerical data*; D003258:Consumer Behavior; D057286:Electronic Health Records / Q000706:statistics & numerical data*; D010820:Physicians / Q000706:statistics & numerical data*; D011795:Surveys and Questionnaires; D014600:Utilization Review