Using visual tools to improve clinical engagement and group understanding of complex IT concepts.
This work describes how the use of a visual patient journey modeling tool significantly improved the engagement of clinical staff and their group understanding of the complex IT concepts associated with event-driven computer simulation. Such group understanding and engagement is acknowledged as critical to the successful implementation of a wide range of quality improvement initiatives [1, 2]. The specific example described in this paper relates to the improved utilisation of chemotherapy unit resources.
School of Computing, Engineering and Mathematics, University of Western Sydney, Parramatta, New South Wales, Australia.
Joanne
J
Curry
Ante
A
Prodan
D032882:Comprehension; D003198:Computer Simulation; D003194:Computer-Assisted Instruction / Q000379:methods*; D019091:Critical Pathways / Q000458:organization & administration*; D057286:Electronic Health Records / Q000458:organization & administration*; D008490:Medical Informatics / Q000193:education*; D008503:Medical Staff / Q000193:education*; D008962:Models, Theoretical; D012984:Software; D012985:Software Design; D014584:User-Computer Interface