Patient satisfaction with anaesthesia - Part 1: satisfaction as part of outcome - and what satisfies patients.
Patients' involvement in all decision processes is becoming increasingly important in modern healthcare. Patient satisfaction is a sensitive measure of a well-functioning health service system. The objective of this review is to discuss patient satisfaction as part of outcome quality, to define the somewhat abstract term 'satisfaction', and to discuss the role of surrogate markers within the field of satisfaction with anaesthesia care. We critically discuss what is relevant to satisfy patients with anaesthesia care, and we provide guidance on improving satisfaction.
Department of Anaesthesia, Spitalregion Rheintal Werdenberg Sarganserland, Grabs, Switzerland.
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T
Heidegger
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D
Saal
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M
Nübling
D000758:Anesthesia / Q000523:psychology*; D006801:Humans; D010043:Outcome and Process Assessment, Health Care / Q000706:statistics & numerical data*; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011795:Surveys and Questionnaires