HCAHPS improvement strategies for ES.
UPMC Health Plan, Pittsburgh, USA.
Robert M
RM
Hodnik
D006801:Humans; D007297:Inpatients / Q000523:psychology*; D017060:Patient Satisfaction; D010564:Personnel, Hospital / Q000193:education / Q000592:standards* / Q000639:trends; D011785:Quality Assurance, Health Care / Q000379:methods / Q000592:standards* / Q000639:trends; D013192:Staff Development / Q000379:methods / Q000639:trends