Sociotechnical systems as innovation systems in the medical and health domain.
It is argued that a development of healthcare systems should emerge within a healthcare providing organization and as part of daily practice instead of something implemented by a third party, in order to become successful. This sociotechnical view on system development is shared with new methods developed in the end-user development field. However, is it possible to realize this in practice? This paper explores the obstacles and potentials in the realization, leading to a discussion about sociotechnical systems as innovation systems. We describe two examples of sociotechnical innovation systems, and discuss the results from an end user driven innovation process perspective.
Department of Computing Science, Umeå University, Umeå, Sweden.
Helena
H
Lindgren
D006804:Ergonomics / Q000379:methods*; D063025:Health Information Management / Q000458:organization & administration*; D063005:Health Information Systems / Q000458:organization & administration*; D008490:Medical Informatics / Q000458:organization & administration*; D012922:Social Change; D012984:Software; D012985:Software Design; D013548:Sweden; D014584:User-Computer Interface