title: Improving access and satisfaction with spiritual care in the hospice setting.
abstract: Hospice of Sacred Heart, an agency of PeaceHealth Oregon, experienced a dramatic increase in its census beginning in 2007. The spiritual care team noticed the number of referrals was decreasing while the census was increasing. A quality improvement initiative was conducted, including a staff survey, an education program about spirituality and the role of chaplains on interdisciplinary teams in the hospice setting, and an audit of the chaplain's daily allocation of time. These actions resulted in an increase in the use of spiritual care services by patients and staff and the addition of two full-time, benefited chaplain positions.
authors: Hospice of Sacred Heart, Eugene, Oregon 97401, USA. dalhall@peacehealth.org
authors: Daleasha
authors: D
authors: Hall
authors: Mary A
authors: MA
authors: Shirey
authors: David C
authors: DC
authors: Waggoner
mesh_terms: D000328:Adult; D017028:Caregivers / Q000193:education; D005260:Female; D005500:Follow-Up Studies; D006282:Health Personnel / Q000193:education*; D006297:Health Services Accessibility / Q000458:organization & administration*; D017051:Hospice Care / Q000458:organization & administration*; D006801:Humans; D033183:Interdisciplinary Communication; D008297:Male; D008875:Middle Aged; D020380:Needs Assessment / Q000458:organization & administration; D009922:Oregon; D010348:Patient Care Team / Q000458:organization & administration*; D011369:Professional-Patient Relations; D058996:Quality Improvement / Q000458:organization & administration*; D012944:Social Support; D029181:Spirituality; D055815:Young Adult