title: Residents provide feedback to their clinical teachers: reflection through dialogue.
abstract: BACKGROUND
  Physicians play a crucial role in teaching residents in clinical practice. Feedback on their teaching performance to support this role needs to be provided in a carefully designed and constructive way.
  
  
  OBJECTIVE
  We investigated an evaluation system for evaluating supervisors and providing formative feedback.
  
  
  METHODS
  In a design based research approach, the 'Evaluation and Feedback For Effective Clinical Teaching System' (EFFECT-S) was examined by conducting semi-structured interviews with residents and supervisors of five departments in five different hospitals about feedback conditions, acceptance and its effects. Interviews were analysed by three researchers, using qualitative research software (ATLAS-Ti).
  
  
  RESULTS
  Principles and characteristics of the design are supported by evaluating EFFECT-S. All steps of EFFECT-S appear necessary. A new step, team evaluation, was added. Supervisors perceived the feedback as instructive; residents felt capable of providing feedback. Creating safety and honesty require different actions for residents and supervisors. Outcomes include awareness of clinical teaching, residents learning feedback skills, reduced hierarchy and an improved learning climate.
  
  
  CONCLUSIONS
  EFFECT-S appeared useful for evaluating supervisors. Key mechanism was creating a safe environment for residents to provide honest and constructive feedback. Residents learned providing feedback, being part of the CanMEDS and ACGME competencies of medical education programmes.
authors: Radboud University Nijmegen Medical Centre, The Netherlands. C.Fluit@iwoo.umcn.nl
authors: Cornelia V
authors: CV
authors: Fluit
authors: Sanneke
authors: S
authors: Bolhuis
authors: Tim
authors: T
authors: Klaassen
authors: Marieke
authors: M
authors: DE Visser
authors: Richard
authors: R
authors: Grol
authors: Roland
authors: R
authors: Laan
authors: Michel
authors: M
authors: Wensing
mesh_terms: D000328:Adult; D001291:Attitude of Health Personnel; D003142:Communication; D004503:Education, Medical, Graduate; D004521:Educational Measurement; D005180:Faculty, Medical; D005246:Feedback; D005260:Female; D017144:Focus Groups; D006801:Humans; D007396:Internship and Residency; D008297:Male