title: Role stressors and job attitudes: a mediated model of leader-member exchange.
abstract: Workers with high levels of role stressors have been known to report low job satisfaction and high turnover intention. However, how the role stressors-job attitudes relationship is influenced by leader-member exchange has hardly been studied. This study examined the effect of leader-member exchange (leader support) on the relationship between chronic role stressors (i.e., role ambiguity and role conflict) and job attitudes (i.e., job satisfaction and turnover intention). Employees (N = 162) who enrolled in weekend psychology courses were investigated. The results showed that leader-member exchange mediated the effects of role stressors on job satisfaction and turnover intention. Implications of these results are discussed and directions for future research are suggested.
authors.affiliation: Beijing Normal University, Institute of Developmental Psychology, No. 19, XinJieKouWai St., HaiDian District, Beijing 100875, PR China.
authors.forename: Rui-Ping
authors.initials: RP
authors.lastname: Zhang
authors.forename: Li
authors.initials: L
authors.lastname: Tsingan
authors.forename: Long-Ping
authors.initials: LP
authors.lastname: Zhang
mesh_terms: D000328:Adult; D001290:Attitude; D004651:Employment / Q000523:psychology*; D005260:Female; D006801:Humans; D033182:Intention; D007398:Interpersonal Relations; D007857:Leadership; D008297:Male; D008960:Models, Psychological; D010549:Personal Satisfaction; D010563:Personnel Turnover; D012380:Role; D013315:Stress, Psychological / Q000523:psychology*; D011795:Surveys and Questionnaires; D055815:Young Adult