title: Establishing the position of neurosurgery nurse coordinator as a catalyst for advancing quality of care in a tertiary hospital in Israel.
abstract: BACKGROUND
  The role of neurosurgery nurse coordinator is unique in Israel and was developed to provide a comprehensive response to the needs of patients undergoing cranial surgery to remove various types of tumors. The creation of the neurosurgery nurse coordinator role was based on patient and staff needs assessment and focused on two major areas: (1) the patient and his or her family-creating personal and empathic communication with the goal of offering emotional support, providing support to assist in relieving symptoms, coordinating between the patient and/or the patient's family and the physicians and consultants, and assisting with bureaucratic processes and with familiarization with the hospital's medical environment; and (2) establishing departmental processes related to improving patient care within a multidisciplinary team.
  
  
  OBJECTIVE
  The aim of this study was to investigate the needs and level of satisfaction of patients and their families, hospitalized in the neurosurgery department for the surgical removal of cranial tumors.
  
  
  METHODS
  Satisfaction survey is composed of 47 questions.
  
  
  METHODS
  A convenience sample of 67 patients completed a satisfaction survey related to various aspects of their hospitalization.
  
  
  RESULTS
  The study results reflect patient needs for emotional support, information, and additional education. These findings emphasize the great importance of the position of nurse coordinator in the neurosurgery department.
authors.affiliation: Questions or comments about this article may be directed to Inbal Savion, RN BSN Ma Med Sc, at inbals@hadassah.org.il. She is a Nursing Administration Academic Consultant and Neurosurgery Nurse Coordinator, Hadassah Hebrew University Medical Center, Jerusalem, Israel. Nurit Porat, RN PhD, is a Coordinator of the Clinical Quality Assurance in Nursing, Nursing Administration, Hadassah Hebrew University Medical Center, Jerusalem, Israel. Yigal Shoshan, MD, is the Chairman, Department of Neurosurgery, Surgical Neuro-oncology, Stereotaxis and Radiosurgery, Department of Neurosurgery, Hadassah Hebrew University Medical Center, Jerusalem, Israel.
authors.forename: Inbal
authors.initials: I
authors.lastname: Savion
authors.forename: Nurit
authors.initials: N
authors.lastname: Porat
authors.forename: Yigal
authors.initials: Y
authors.lastname: Shoshan
mesh_terms: D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D001932:Brain Neoplasms / Q000451:nursing* / Q000601:surgery; D003625:Data Collection; D005260:Female; D006801:Humans; D007557:Israel; D008297:Male; D008875:Middle Aged; D009493:Neurosurgery / Q000451:nursing*; D009718:Nurse Administrators / Q000458:organization & administration*; D009738:Nursing Service, Hospital / Q000458:organization & administration; D017060:Patient Satisfaction; D011787:Quality of Health Care; D062606:Tertiary Care Centers / Q000458:organization & administration / Q000592:standards*; D000078329:Workforce; D055815:Young Adult