title: Apology and disclosure for physicians and medical practices: what to keep in mind.
abstract: Disclosure and apology is an important issue in healthcare, yet physicians and other healthcare professionals are still struggling to conceptualize this topic. This article will discuss how physicians and medical practices should approach disclosure with their hospital system and/or insurance company, and how they can empathize and stay connected with their patient post-event regardless of insurance coverage.
authors.affiliation: Sorry Works!, PO Box 531, Glen Carbon, IL 62034, USA. doug@sorryworks.net
authors.forename: Doug
authors.initials: D
authors.lastname: Wojcieszak
mesh_terms: D006801:Humans; D010817:Physician-Patient Relations; D011216:Practice Management, Medical; D014342:Truth Disclosure; D014481:United States