title: Four ways your security team can impact HCAHPS scores.
abstract: All hospitals are now required to conduct Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys by CMS and to publish their results. The author points out that Security is affected by HCAHPS scores and can also affect them. In the article he spells out the ways Security can have a positive influence on survey results.
authors.affiliation: Healthcare Security for HSS, Denver, CO, USA.
authors.forename: Alan
authors.initials: A
authors.lastname: Butler
mesh_terms: D014487:Centers for Medicare and Medicaid Services, U.S.; D004469:Economics, Hospital; D033161:Government Regulation; D019538:Health Care Surveys; D037141:Mandatory Programs; D011787:Quality of Health Care; D017751:Safety Management / Q000379:methods*; D014481:United States