title: Attitudes and beliefs of staff to feedback following the review of adverse events in clinical care.
abstract: OBJECTIVE
  To undertake a pilot project to determine how clinical and non-clinical staff perceive feedback given to them following clinical incident reviews.
  
  
  METHODS
  An online survey was devised and sent as a link to staff across the Murrumbidgee Local Health District who would be likely to submit patient-related adverse incidents into the NSW Health Incident Information Management System.
  
  
  RESULTS
  Two hundred and twenty-eight responses were received. Feedback was viewed as constructive and helpful. Medical staff were less enthusiastic about feedback and preferred formal feedback processes.
  
  
  CONCLUSIONS
  Feedback from clinical incident reviews closes the loop of the review process and creates a platform for necessary changes to be undertaken.
authors.affiliation: Clinical Governance Unit, Murrumbidgee Local Health District, 63-65 Johnston Street, Wagga Wagga, NSW 2650, Australia. Email: ;
authors.forename: Sharyn
authors.initials: S
authors.lastname: Kelleher
authors.forename: David
authors.initials: D
authors.lastname: Buckley
authors.forename: Jill
authors.initials: J
authors.lastname: Reyment
mesh_terms: D000488:Allied Health Personnel / Q000523:psychology*; D001315:Australia; D005246:Feedback; D007722:Health Knowledge, Attitudes, Practice; D006801:Humans; D019300:Medical Errors; D008505:Medical Staff, Hospital / Q000523:psychology*; D061214:Patient Safety; D010865:Pilot Projects; D058996:Quality Improvement; D011795:Surveys and Questionnaires