Improving pharmacy revenue integrity.
Billings Clinic learned the following important lessons in implementing a pharmacy revenue integrity initiative: Integrate pharmacy data as fully as possible. Audit and review pharmacy data regularly to validate the data and identify key areas where education can be provided to support accuracy and compliance. Use technology to bridge gaps between pharmacy data, such as gaps in billable units and billed units. Establish data governance workflows.
Reimbursement Services, Billings Clinic, Billings, Mont., USA. jcarmody@billingsclinic.org
Jennifer J
JJ
Carmody
Kyle
K
Townsend
Kathy
K
Schwartz
D003157:Community Pharmacy Services / Q000191:economics*; D017598:Efficiency, Organizational / Q000191:economics*; D006801:Humans; D009009:Montana; D019982:Organizational Case Studies; D058996:Quality Improvement / Q000458:organization & administration*