Relationship of workplace incivility, stress, and burnout on nurses' turnover intentions and psychological empowerment.
This study explored the relationships among perceived workplace incivility, stress, burnout, perceived turnover intentions, and perceived level of psychological empowerment among acute care nurses (medical-surgical and critical care) in community and tertiary hospitals through the lens of complexity science. An exploratory study was conducted, and findings demonstrate significant relationships among workplace incivility, stress, burnout, turnover intentions, total years of nursing experience, and RN education levels. Creating targeted retention strategies and policies that will be sensitive to the needs and interests of nurses at high risk for leaving their organizations is imperative for nurse executives.
Author Affiliations: Director, Patient Care Services (Dr Oyeleye); Professor (Drs Hanson, O'Connor, and Dunn), School of Nursing, Madonna University, Livonia, Michigan.
Olubunmi
O
Oyeleye
Patricia
P
Hanson
Nancy
N
O'Connor
Deborah
D
Dunn
D000328:Adult; D001291:Attitude of Health Personnel; D002055:Burnout, Professional / Q000523:psychology*; D005260:Female; D006764:Hospitals, Community; D006801:Humans; D007400:Interprofessional Relations; D007588:Job Satisfaction; D008297:Male; D008875:Middle Aged; D015146:Midwestern United States; D009718:Nurse Administrators / Q000523:psychology*; D009741:Nursing Staff, Hospital / Q000523:psychology*; D010563:Personnel Turnover / Q000706:statistics & numerical data*; D011795:Surveys and Questionnaires; D062606:Tertiary Care Centers; D017132:Workplace / Q000523:psychology*; D055815:Young Adult