Doing well by doing good: patient financial advocacy in action.
UPMC has improved its patient financial advocacy by: Establishing a patient financial services center. Developing processes and tools to identify uninsured and underinsured patients across the continuum of care. Positioning itself for changes resulting from Medicaid expansion, insurance exchanges, and the growing self-pay population.
Prodigo Revenue Cycle Services, Pittsburgh, USA. langforda@upmc.edu
April
A
Langford
D006301:Health Services Needs and Demand; D006801:Humans; D008483:Medical Assistance; D017057:Medically Uninsured; D019982:Organizational Case Studies; D010344:Patient Advocacy; D010414:Pennsylvania; D014481:United States