title: Parent Satisfaction Questionnaire with Neonatal Hearing Screening Programs: psychometric properties of the Persian version.
abstract: OBJECTIVE
  Measuring parent satisfaction with neonatal hearing screening programs is one of the most important indicators for assessing the quality and effectiveness and a useful instrument to identify service shortfalls. The aims of this study were to translate and adapt Parent Satisfaction Questionnaire with Neonatal Hearing Screening Programs (PSQ-NHSPs) to Persian language, determine the validity and reliability of this translation, and determine the level of parent satisfaction with neonatal hearing screening programs in Iran.
  
  
  METHODS
  Translated Persian version of the original English PSQ-HNSPs was presented to 138 parents whose children had received hearing screening before discharge from hospital.
  
  
  RESULTS
  The majority of parents responded strongly agree or agree to all dimensions of the questionnaire: overall satisfaction (90.6%), personnel in charge of hearing test (60.1%), and appointment activities (58%). Good internal consistency reliability (a=0.89) and moderate test-retest reliability (r=0.61) of the Persian version of PSQ-NHSPs were indicated. Construct validity was demonstrated by a significant positive relationship between overall satisfaction and specific dimensions in the questionnaire.
  
  
  CONCLUSIONS
  The Persian version of PSQ-NHSPs is a valid and reliable tool to assess the level of parent satisfaction with neonatal hearing screening programs.
authors.affiliation: Department of Rehabilitation Management, Faculty of Rehabilitation, Iran University of Medical Sciences, Tehran, Iran. Electronic address: minashogaee@yahoo.com.
authors.forename: Mina
authors.initials: M
authors.lastname: Shojaee
authors.forename: Mohammad
authors.initials: M
authors.lastname: Kamali
authors.forename: Seyed Jalal
authors.initials: SJ
authors.lastname: Sameni
authors.forename: Ali
authors.initials: A
authors.lastname: Chabok
mesh_terms: D000328:Adult; D005260:Female; D006311:Hearing Disorders / Q000175:diagnosis*; D006320:Hearing Tests / Q000379:methods*; D006801:Humans; D007231:Infant, Newborn; D007492:Iran; D007802:Language; D008297:Male; D015997:Neonatal Screening / Q000379:methods* / Q000458:organization & administration; D010290:Parents; D017060:Patient Satisfaction; D015397:Program Evaluation; D011594:Psychometrics; D015203:Reproducibility of Results; D011795:Surveys and Questionnaires; D014177:Translations
keywords: Neonatal hearing screening; Parent satisfaction; Psychometric properties; Questionnaire