title: [Patient satisfaction with care in gastrooesophageal reflux disease].
abstract: BACKGROUND
  Besides medical treatment, adequate communication and personal relationships between physicians and patients are the most important determinants of patient satisfaction.
  
  
  OBJECTIVE
  To explore doctor-patient relationships, and factors that may determine patient satisfaction with care.
  
  
  METHODS
  Patients with gastroesophageal reflux (n = 80) were divided into subgroups treated by family doctors or by gastroenterologists. Patients were asked to fill in a questionnaire about communication and patient satisfaction.
  
  
  RESULTS
  Significantly more patients visited family doctors than gastroenterologists with health problems (80%; 20%, p < 0.001). Patients were significantly more satisfied with the information they received about the process of care provided by family doctors (95%) compared to that they obtained from gastroenterologists (65%; p = 0.002). Significantly more patients in family practices indicated that their doctors spent enough time with them compared to subspecialists (96.7%; 80% p = 0.032).
  
  
  CONCLUSIONS
  Patients develop a closer personal relationship and more appropriate communication with family doctors compared to specialists, which can be an important component of successful treatment.
authors.affiliation: Pécsi Tudományegyetem, Általános Orvostudományi Kar Családorvostani Intézet Pécs Rákóczi út 2. 7623 University of Oklahoma, Health Sciences Center Department of Family and Preventive Medicine Oklahoma City OK USA.
authors.forename: Nikolett
authors.initials: N
authors.lastname: Szarka
authors.forename: Zsolt
authors.initials: Z
authors.lastname: Nagykáldi
authors.forename: Mária
authors.initials: M
authors.lastname: Végh
authors.forename: János
authors.initials: J
authors.lastname: Oberling
mesh_terms: D000328:Adult; D000368:Aged; D037001:Directive Counseling; D005194:Family Practice; D005260:Female; D005762:Gastroenterology; D005764:Gastroesophageal Reflux / Q000628:therapy*; D006801:Humans; D006814:Hungary / Q000453:epidemiology; D008297:Male; D008875:Middle Aged; D010353:Patient Education as Topic; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D010817:Physician-Patient Relations; D040242:Risk Reduction Behavior; D012424:Rural Population / Q000706:statistics & numerical data*; D014505:Urban Population / Q000706:statistics & numerical data*
keywords: betegelégedettség; doctor–patient communication; family doctor; háziorvos; orvos–beteg kommunikáció; patient satisfaction; specialist; szakorvos