title: A moral compass for management decision making: a healthcare CEO's reflections.
abstract: Ethical behavior is good for business in any organization. In healthcare, it results in better patient care, a more committed and satisfied staff, more efficient care delivery, and increased market share. But it requires leaders who have a broad view of the role that ethics programs--and an effective, sustained ethical culture--play. Ethical organizations have integrated and shared ethical values and practices, an effective ethics infrastructure, ongoing ethics education for staff at every level, ethical and morally courageous leaders, and a culture that is consistent with the organization's values. The mission, vision, and values statements of these organizations have been successfully translated into a set of shared values--a moral compass that guides behavior and decision making.
authors.affiliation: New York University's Robert F. Wagner Graduate School of Public Service, USA.
authors.forename: John J
authors.initials: JJ
authors.lastname: Donnellan
mesh_terms: D016542:Chief Executive Officers, Hospital / Q000941:ethics* / Q000523:psychology; D003657:Decision Making / Q000941:ethics*; D006801:Humans; D009014:Morals; D015279:Organizational Culture; D014481:United States