title: Development and implementation of a navigator-facilitated care coordination algorithm to improve clinical outcomes of underserved Latino patients with uncontrolled diabetes.
abstract: Development and implementation of an interprofessional navigator-facilitated care coordination algorithm (NAVCOM) for low-income, uninsured patients with uncontrolled diabetes at a safety-net clinic resulted in improvement of disease control as evidenced by improvement in hemoglobin A1C. This report describes the process and lessons learned from the development and implementation of NAVCOM and patient success stories.
authors.forename: Heather Brennan
authors.initials: HB
authors.lastname: Congdon
authors.forename: Barbara Hoffman
authors.initials: BH
authors.lastname: Eldridge
authors.forename: Hoai-An
authors.initials: HA
authors.lastname: Truong
mesh_terms: D000465:Algorithms; D003266:Continuity of Patient Care / Q000458:organization & administration*; D003920:Diabetes Mellitus / Q000097:blood / Q000453:epidemiology*; D005260:Female; D006442:Glycated Hemoglobin / Q000032:analysis; D006297:Health Services Accessibility; D006630:Hispanic or Latino; D006801:Humans; D008297:Male; D008396:Maryland / Q000453:epidemiology; D008507:Medically Underserved Area; D017057:Medically Uninsured; D008875:Middle Aged; D016730:Program Development; D064876:Safety-net Providers
chemical_list: D006442:Glycated Hemoglobin; C517652:hemoglobin A1c protein, human