Online reputation management: the first steps.
Can patients reliably choose a good doctor online? Inevitably, some will. Many doctors are not comfortable being visible online. So if you do not have a blog or a social media profile, what shows up when a patient Googles you most likely will be something from an online rating site. This trend can have a profound impact on a medical practice. As one of authors (KP) noticed, patients are now saying that they found his practice through the Internet, in stark contrast to 10 years ago, when their information sources were the Yellow Pages or a newspaper ad, or from calling the local hospital. Below are five key reasons why determining your online reputation today can pay off in the future. This article will guide you in establishing your social media footprint and includes a personal story of one physician's reaction to conducting a Google search on herself.
InfoBrand Publishing, Inc., Bryn Mawr, PA, USA. susang1214@comcast.net
Susan
S
Gay
Kevin
K
Pho
D002983:Clinical Competence; D006801:Humans; D033181:Information Dissemination; D020407:Internet; D008389:Marketing of Health Services; D017060:Patient Satisfaction; D010819:Physician's Role; D010817:Physician-Patient Relations; D011216:Practice Management, Medical; D057386:Search Engine; D061108:Social Media