Peer interviews, mentors = happy case managers.
New case managers at Carolinas HealthCare System are chosen by their peers and as part of orientation, work closely with a preceptor, then meet with a mentor for a year. Case managers who will be working with the new hire interview candidates and make the final selection. The preceptor follows them as they complete the case management training orientation program that includes hands-on training. When they start their new job, they are assigned a mentor who meets regularly with them for a year and is available for questions and concerns.
D019090:Case Management; D006801:Humans; D007588:Job Satisfaction; D009657:North Carolina; D010379:Peer Group; D010380:Peer Review; D010560:Personnel Selection / Q000379:methods*