Effects of organizational justice on organizational citizenship behaviors: mediating effects of institutional trust and affective commitment.
This study investigated the mediating role of institutional trust and affective commitment on the relationship between organizational justice and organizational citizenship behaviors. The study participants were 315 faculty members at 67 public/private universities of technology and vocational colleges in Taiwan. Structural equation modeling was used to analyze the relationships between the variables and assess the goodness of fit of the overall model. Organizational justice was positively related to institutional trust and there was an indirect effect of organizational justice on affective commitment through institutional trust. In addition, the relation between institutional trust and affective commitment was positive and affective commitment was shown to have a positive relation to organizational citizenship behaviors. Institutional trust was found to indirectly affect organizational citizenship behaviors through affective commitment. Most importantly, this study suggested a mediating effect of institutional trust and affective commitment on the relation between organizational justice and organizational citizenship behaviors. Implications, limitations, and future research were also discussed.
Department of Information Management, Nan Kai University of Technology, 568, Chung Cheng Road, Tsao Tun, Nan Tou County, Taiwan. guh@nkut.edu.tw
Wei-Yuan
WY
Guh
Shang-Ping
SP
Lin
Chwei-Jen
CJ
Fan
Chin-Fang
CF
Yang
D000328:Adult; D004651:Employment / Q000523:psychology*; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D015279:Organizational Culture; D010558:Personnel Loyalty; D012935:Social Justice / Q000523:psychology*; D013624:Taiwan; D035502:Trust / Q000523:psychology*