[Trust, a support for the quality of care].
Trust in health care is built gradually thanks to the interpersonal skills of the caregivers. There are different types of levers, mainly personal and inter-personal, to be used to develop this trust, which enables nursing staff to deliver high-quality care.
Centre de soins et de rééducation pep92, 131, avenue de la Celle-Saint-Cloud, 92420 Vaucresson, France. Flo.michon.kossmann@free.fr
Florence
F
Michon
D006801:Humans; D011369:Professional-Patient Relations; D011787:Quality of Health Care; D035502:Trust