title: [Voluntary work in social and health care: a critical review of assessment instruments].
abstract: BACKGROUND
  Due to an increasing need for voluntary workers in the provision of care for care-dependent people, sustainable recruiting, retention, and quality management strategies are required. In this regard, assessment instruments (AI) are helpful as a basis for obtaining information and planning. The aims of this critical review are to identify AIs in voluntary work and to analyze and critically appraise their domains, target groups, and psychometric properties.
  
  
  METHODS
  A systematic search with an interdisciplinary emphasis was conducted in Medline, CINAHL, PsycINFO and other socioscientific databases. After the selection of identified articles, 12 research papers remained for analysis and were summarized in a critical review.
  
  
  RESULTS
  In total, 15 AIs, 13 domains (e.g., motivation, satisfaction), and 4 target groups could be identified. The domain "motivation" and the target group "voluntary workers in hospice/palliative care" were most frequently represented. Currently, there are no instruments available which cover a broad range of domains and target groups.
  
  
  CONCLUSIONS
  To support sustainability and quality of care in volunteerism, the development of new AIs is necessary.
authors.affiliation: Institut für Pflegewissenschaft (IPW-FHS), Fachhochschule St. Gallen, Rosenbergstr. 59, 9001, St. Gallen, Schweiz, andre.fringer@fhsg.ch.
authors.forename: A
authors.initials: A
authors.lastname: Fringer
authors.forename: U
authors.initials: U
authors.lastname: Otto
authors.forename: S
authors.initials: S
authors.lastname: Raphaelis
mesh_terms: D003695:Delivery of Health Care / Q000145:classification* / Q000592:standards* / Q000706:statistics & numerical data; D005858:Germany; D011594:Psychometrics / Q000379:methods*; D011785:Quality Assurance, Health Care / Q000379:methods* / Q000592:standards; D012947:Social Work / Q000145:classification* / Q000592:standards / Q000706:statistics & numerical data; D035141:Voluntary Programs / Q000145:classification* / Q000706:statistics & numerical data; D014838:Volunteers / Q000145:classification* / Q000706:statistics & numerical data