title: Humanizing the healthcare experience: the key to improved outcomes.
authors.affiliation: Chief Medical Officer, Vocera Communications, San Francisco, California, USA.
authors.forename: M Bridget
authors.initials: MB
authors.lastname: Duffy
mesh_terms: D020811:Biomedical Technology; D003142:Communication; D004526:Efficiency; D004645:Empathy; D006801:Humans; D007400:Interprofessional Relations; D015279:Organizational Culture; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D058996:Quality Improvement; D035502:Trust