title: The impact of top management turnover on quality management implementation.
abstract: BACKGROUND
  The purpose of this study was to investigate the impact of top management turnover on Strategic Collaborative Quality Management (SCQM) implementation in healthcare organizations. The role of top management turnover in the process and impact of the SCQM model was investigated using a case study of a public hospital.
  
  
  METHODS
  Both qualitative and quantitative methods were used for data collection.
  
  
  CONCLUSIONS
  Top management turnover is a major threat to the long-term success of the SCQM intervention and makes it very difficult to sustain its benefits. Successful quality management implementation needs supportive and committed leadership and management. Top management stability encourages long-term planning and commitment to pursuing long-term objectives.
  
  
  CONCLUSIONS
  This paper has highlighted the critical role of top management stability during the course of quality management implementation.
authors: School of Health Management and Information Sciences, Tehran University of Medical Sciences, Tehran, Iran. mosadeghrad@yahoo.com
authors: Ali Mohammad
authors: AM
authors: Mosadeghrad
authors: Health management Department, Isfahan University of Medical Sciences (IUMS), Isfahan, Iran.
authors: Masoud
authors: M
authors: Ferdosi
authors: Psychosomatic Research Centre, Isfahan University of Medical Sciences (IUMS), Isfahan, Iran.
authors: Hamid
authors: H
authors: Afshar
authors: Hospital A, Isfahan, Iran.
authors: Sayed Mohsen
authors: SM
authors: Hosseini-Nejhad
mesh_terms: D003625:Data Collection; D017598:Efficiency, Organizational; D006288:Health Planning Organizations; D006779:Hospitals, Public / Q000379:methods / Q000458:organization & administration; D006801:Humans; D007492:Iran; D007857:Leadership; D017146:Models, Organizational; D019982:Organizational Case Studies; D015279:Organizational Culture; D010563:Personnel Turnover; D015397:Program Evaluation; D058996:Quality Improvement; D017749:Total Quality Management / Q000458:organization & administration*