title: Taking the mystery out of metrics.
authors: Nancy Plemens
authors: NP
authors: Mayes
mesh_terms: D019985:Benchmarking / Q000191:economics*; D005377:Financial Management, Hospital / Q000706:statistics & numerical data; D005653:Fund Raising / Q000458:organization & administration / Q000706:statistics & numerical data; D008910:Minnesota; D009864:Ontario; D019982:Organizational Case Studies