title: Evaluating the friends and family test.
authors.affiliation: Picker Institute Europe.
authors.forename: Chris
authors.initials: C
authors.lastname: Graham
mesh_terms: D004636:Emergency Service, Hospital / Q000592:standards*; D004739:England; D006801:Humans; D007297:Inpatients / Q000523:psychology*; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011785:Quality Assurance, Health Care / Q000379:methods*; D013222:State Medicine / Q000592:standards* / Q000639:trends