title: Personalised services: case studies. Putting the past into the present.
authors.forename: Claire
authors.initials: C
authors.lastname: Read
mesh_terms: D003704:Dementia / Q000523:psychology* / Q000628:therapy; D004645:Empathy; D006801:Humans; D008016:Life Change Events; D009735:Nursing Homes / Q000592:standards*; D018802:Patient-Centered Care / Q000592:standards*; D011369:Professional-Patient Relations; D012944:Social Support; D013192:Staff Development / Q000379:methods; D013222:State Medicine; D006113:United Kingdom; D000078329:Workforce