title: The sticky factor.
authors.forename: Morgan
authors.initials: M
authors.lastname: Lewis
mesh_terms: D000367:Age Factors; D040421:Cell Phone / Q000295:instrumentation / Q000639:trends*; D057286:Electronic Health Records / Q000458:organization & administration / Q000639:trends*; D005194:Family Practice / Q000458:organization & administration / Q000639:trends*; D006801:Humans; D008491:Medical Informatics Applications; D019982:Organizational Case Studies; D009936:Organizational Innovation; D017060:Patient Satisfaction; D012984:Software; D018511:Systems Integration; D014768:Virginia