title: 7 steps to managing anger in patients. Staff members are central to this proven technique.
authors.forename: David
authors.initials: D
authors.lastname: Zahaluk
authors.forename: Mark
authors.initials: M
authors.lastname: Terry
mesh_terms: D000786:Anger; D006801:Humans; D008503:Medical Staff; D010817:Physician-Patient Relations; D010824:Physicians' Offices; D014481:United States