title: "It's our collective responsibility to change the NHS for the better".
authors.affiliation: NHS Employers.
authors.forename: Dean
authors.initials: D
authors.lastname: Royles
mesh_terms: D004645:Empathy; D004739:England; D006801:Humans; D009723:Nurse-Patient Relations; D009740:Nursing Staff / Q000592:standards* / Q000600:supply & distribution; D010561:Personnel Staffing and Scheduling; D011787:Quality of Health Care; D013222:State Medicine / Q000458:organization & administration*