Patients' satisfaction with care received in teaching settings.
Voluntary psychiatric patients (N=118) on a teaching ward were asked to identify their medical personnel and rate their satisfaction with the care they received. The patients were proficient in distinguishing between psychiatrists, psychiatric residents, and medical students and were highly satisfied with the care they received. Patients over 35 were better at identifying residents than younger patients and also rated the quality of care pro-vided by psychiatrists more highly. Patients with adjustment reaction with depressed mood rated the quality of care provided by psychiatrists lower than did patients with major depression, bipolar affective disorder, or psychosis. Female patients rated their psychiatrists more highly than did male patients.
Department of Psychiatry and Behavioral Sciences, University of Washington Medical School, Seattle, USA.
M
M
Scher
T
T
Briggs
A
A
Khan
S
S
Cohen