Access improvement to aircraft passengers' hand luggage.
BACKGROUND
Efficient use of space and passenger comfort in aircraft interiors are major issues. There is not much research available about the flying experience regarding passengers' personal belongings.


OBJECTIVE
The objective of this study is to explore concepts within the current aircraft seats which improve the passenger experience related to their personal belongings like wallets, mobile phones and laptops.


METHODS
Through on-site observations, interviews and online questionnaires, data regarding the number of personal belongings taken into the airplane and opinions about access to hand luggage were gathered. These data were used to develop different concepts to optimize the aircraft interior, which were evaluated by passengers.


RESULTS
Almost every passenger carries a phone (88%), wallet (94%), travel documents (98%) and keys (76%) with them and they like to have these stored close by. Passengers rate the concept that provides integrated storage in the tray table of the aircraft seat the best.


CONCLUSIONS
Extra storage possibility in the table-tray seems a promising solution according to the passengers.
Faculty of Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands.
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W
Alberda
Faculty of Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands.
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O
Kampinga
Faculty of Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands.
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Kassels
Faculty of Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands.
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van Kester
Faculty of Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands.
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Noriega
Faculty of Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands.
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P
Vink
D000328:Adult; D000368:Aged; D000401:Aircraft; D003258:Consumer Behavior; D006804:Ergonomics; D005260:Female; D006801:Humans; D007374:Interior Design and Furnishings; D008297:Male; D008875:Middle Aged; D055815:Young Adult
Aircraft interior; aircraft seats; passenger comfort; storage