The working alliance: an interdisciplinary case management strategy for health professionals.
This article describes strategies for building working alliances among stakeholders in the rehabilitation process. Beginning with the intake interview and progressing through clarifying expectations, establishing bonds, setting goals, formulating tasks and resolving conflicts, the working alliance provides a model for meeting a wide range of client needs in a comprehensive, cost-effective manner.
Kent State University, Department of Educational Foundations and Special Services, 405 White Hall, PO Box 5190, Kent, OH, USA 44242-0001.
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Koch
Kent State University, Department of Educational Foundations and Special Services, 405 White Hall, PO Box 5190, Kent, OH, USA 44242-0001.
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Rumrill
Conflict resolution; Expectations; Interpersonal skills; Professional relationships; Rehabilitation