Leadership lessons from lean.
Inspired by nearby manufacturing plants, ThedaCare adopted Lean to standardize quality.
ThedaCare Center for Healthcare Value, Appleton, WI, USA. johntoussaint@createvalue.org
John S
JS
Toussaint
Mays Business School, Texas A&M University, College Station, Texas, USA.
Leonard L
LL
Berry
D006801:Humans; D007857:Leadership; D011785:Quality Assurance, Health Care; D017749:Total Quality Management