Relationship-based care in the neonatal intensive care unit.
At St. Joseph's Regional Medical Center in Paterson, New Jersey, implementation of the Relationship-Based Care (RBC) model of care delivery and enculturation of the philosophy of care embodied in Jean Watson's Theory of Human Caring (Watson, 2007) improved patient outcomes and supported quality nursing care across the continuum of care in our organization. The ability of staff nurses to create an atmosphere of professional inquiry that places patients and families at the center of practice supported implementation of RBC in our neonatal intensive care unit (NICU).
St. Joseph's Regional Medical Center, Paterson, New Jersey, USA. faberk@sjhmc.org
Kathy
K
Faber
D006801:Humans; D007231:Infant, Newborn; D007363:Intensive Care Units, Neonatal / Q000458:organization & administration*; D009515:New Jersey; D009723:Nurse-Patient Relations; D009741:Nursing Staff, Hospital / Q000458:organization & administration / Q000523:psychology*; D018802:Patient-Centered Care / Q000458:organization & administration*; D011368:Professional-Family Relations