Job satisfaction of primary health-care providers (public sector) in urban setting.
BACKGROUND
Job satisfaction is determined by a discrepancy between what one wants in a job and what one has in a job. The core components of information necessary for what satisfies and motivates the health work force in our country are missing at policy level. Therefore present study will help us to know the factors for job satisfaction among primary health care providers in public sector.


METHODS
Present study is descriptive in nature conducted in public sector dispensaries/primary urban health centers in Delhi among health care providers. Pretested structured questionnaire was administered to 227 health care providers. Data was analyzed using SPSS and relevant statistical test were applied.


RESULTS
Analysis of study reveals that ANMs are more satisfied than MOs, Pharmacist and Lab assistants/Lab technicians; and the difference is significant (P < 0.01). Age and education level of health care providers don't show any significant difference in job satisfaction. All the health care providers are dissatisfied from the training policies and practices, salaries and opportunities for career growth in the organization. Majority of variables studied for job satisfaction have low scores. Five factor were identified concerned with job satisfaction in factor analysis.


CONCLUSIONS
Job satisfaction is poor for all the four groups of health care providers in dispensaries/primary urban health centers and it is not possible to assign a single factor as a sole determinant of dissatisfaction in the job. Therefore it is recommended that appropriate changes are required at the policy as well as at the dispensary/PUHC level to keep the health work force motivated under public sector in Delhi.
Department of Community Health Administration, National Institute of Health and Family Welfare, Munirka, New Delhi, India.
Pawan
P
Kumar
Department of Social Sciences, National Institute of Health and Family Welfare, Munirka, New Delhi, India.
Abdul Majeed
AM
Khan
Department of Pharmacology, FOD, Jamia Millia Islamia, New Delhi, India.
Deep
D
Inder
Department of Community Medicine, Maulana Azad Medical College, New Delhi, India.
Nandini
N
Sharma
Dispensaries; health-care providers; job satisfaction; motivation; public sector