Patients' perceptions of bedside handoff: the need for a culture of always.
Current literature on patients' perceptions of bedside handoff describes studies using qualitative, anecdotal, and/or indirect measurement. This study identifies patients' perceptions of the bedside handoff through direct and quantitative measurement. The statistically significant findings from a survey of 103 medical surgical adult patients demonstrate that registered nurse bedside handoff has a positive effect on patient perceptions of safety, understanding, and satisfaction. Bedside end-of-shift handoff is most effective when it is performed consistently.
Western Michigan University, Bronson School of Nursing (Dr Ford); Department of Med-Surg and Cardiology, Borgess Medical Center (Ms Heyman); and Department of Nursing, Kalamazoo Valley Community College (Ms Chapman), Kalamazoo, Michigan.
Yvonne
Y
Ford
Anita
A
Heyman
Yvonne L
YL
Chapman
D000368:Aged; D001291:Attitude of Health Personnel; D003266:Continuity of Patient Care; D005260:Female; D019538:Health Care Surveys; D006801:Humans; D008297:Male; D008824:Michigan; D008875:Middle Aged; D062209:Patient Handoff; D061214:Patient Safety; D017060:Patient Satisfaction