title: We need more kindness in the NHS.
authors: Sheena
authors: S
authors: Byrom
mesh_terms: D004645:Empathy; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D009723:Nurse-Patient Relations; D061214:Patient Safety; D017751:Safety Management / Q000458:organization & administration*; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom