title: Enhancing capacity management.
abstract: It is essential for organizations to be able to accept patients requiring care. Capacity planning and management are necessary to ensure an organization has an accepting physician/service, an available bed, and staff to care for the patient and family. This organization implemented strategies including communication plans, staffing guidelines, morning rounds, proactive planning, and an escalation process to reverse the trend of not being able to accept all patients.
authors: Author Affiliations: Vice President (Dr Rees), Development, Nursing & Patient Care Services; Senior Vice President of Patient Care Services/Chief Nursing Officer (Ms Houlahan); Director (Ms Lavrenz), Nursing Operations Support, University of Wisconsin Hospital and Clinics, Madison.
authors: Susan
authors: S
authors: Rees
authors: Beth
authors: B
authors: Houlahan
authors: Dennise
authors: D
authors: Lavrenz
mesh_terms: D064422:Ambulance Diversion; D003142:Communication; D006276:Health Facility Size / Q000458:organization & administration; D006297:Health Services Accessibility; D006742:Hospital Bed Capacity; D006785:Hospitals, University / Q000458:organization & administration; D006801:Humans; D007857:Leadership; D015401:Nursing Administration Research; D009741:Nursing Staff, Hospital / Q000458:organization & administration*