title: Satisfaction of women from cesarean section care services in public and private hospitals of Tabriz.
abstract: BACKGROUND
  Consumer satisfaction is recognized as an important parameter for assessing the quality of patient care services.
  
  
  METHODS
  By using quota sampling method and questionnaire device, 392 mothers were selected who had been hospitalized for cesarean section in the public and private hospitals of Tabriz. statistical package for social sciences (SPSS) version 13, descriptive statistics, independent t-test, analysis of variance (ANOVA), and correlation tests were used for data analysis.
  
  
  RESULTS
  Findings indicated that the highest rate for mothers' satisfaction was in the physical and comfort categories and the least satisfaction was in the informational aspect. The analysis of data showed significant difference between mothers' satisfaction with all aspects of care in the public and private hospitals (P < 0.001).
  
  
  CONCLUSIONS
  The results showed that mothers were more satisfied of physical and comfortable aspects, but informational aspect of care in both kinds of hospitals was low and there is a need for promote aspect.
authors.affiliation: Department of Medical science, Tabriz branch, Islamic Azad University, Tabriz, Iran.
authors.forename: Sahar
authors.initials: S
authors.lastname: Azari
authors.affiliation: Instructor of Nursing and Midwifery Faculty, Tabriz University of Medical Science, Iran.
authors.forename: Fahimmeh
authors.initials: F
authors.lastname: Sehaty
authors.affiliation: Instructor of Nursing and Midwifery Faculty, Tabriz University of Medical Science, Iran.
authors.forename: Hosseyn
authors.initials: H
authors.lastname: Ebrahimi
keywords: Care; cesarean section delivery; patient satisfaction