title: Problem pile-up.
abstract: Novitas Solutions Inc. took over from TrailBlazer Enterprises as Texas' Medicare carrier more than a year ago. But ongoing frustrations with customer service shortfalls, enrollment delays, and heavy auditing practices, among other complaints, have Texas physicians giving the contractor a shabby report card. They say the bad grades still add up to too many hassles and payment problems and not enough answers.
authors.forename: Amy Lynn
authors.initials: AL
authors.lastname: Sorrel
mesh_terms: D007344:Insurance Claim Reporting; D006278:Medicare / Q000191:economics*; D013781:Texas; D014481:United States