title: Patient expectations in outpatient care.
authors.affiliation: ENT Department, Northwick Park Hospital, North West London Hospitals NHS Trust, London, UK.
authors.forename: Z
authors.initials: Z
authors.lastname: Awad
authors.forename: J S
authors.initials: JS
authors.lastname: Virk
authors.forename: A
authors.initials: A
authors.lastname: Singh
mesh_terms: D000553:Ambulatory Care; D006801:Humans; D010036:Otolaryngology; D017060:Patient Satisfaction; D011795:Surveys and Questionnaires