title: Engaging leaders in the patient experience. Six essential steps help leaders make patient engagement a priority.
authors.affiliation: Baird Group, Fort Atkinson, WI, USA. kris@baird-group.com
authors.forename: Kristin
authors.initials: K
authors.lastname: Baird
authors.affiliation: Cooper University Hospital/Cooper University Health System, Cherry Hill, NJ, USA.
authors.forename: Adrienne
authors.initials: A
authors.lastname: Kirby
mesh_terms: D003299:Cooperative Behavior; D006801:Humans; D007857:Leadership; D015279:Organizational Culture; D017060:Patient Satisfaction; D010557:Personnel Administration, Hospital; D011369:Professional-Patient Relations