title: Wheels, hubs and spokes: incorporating a scorecard into a business continuity programme.
abstract: A scorecard can provide much more than periodic measurements; it can actually serve as the 'hub' of a programme. By taking a strategic look at what one is trying to accomplish, using consistent messaging, following a flexible but defined process and creating an actionable report for the senior leadership, a programme can be built that not only gets attention but is also efficient and effective. The scorecard establishes accountability and consistency while creating a brand for a business continuity programme.
authors.forename: Tracy
authors.initials: T
authors.lastname: Stourac
mesh_terms: D003132:Commerce; D004189:Disaster Planning / Q000379:methods*; D006801:Humans; D017149:Private Sector; D015397:Program Evaluation / Q000379:methods*
keywords: accountability; policy; process; programme; scorecard