title: Patient satisfaction with primary health-care services in Kuwait.
abstract: The study aims to evaluate patient satisfaction with respect to primary health-care services in Kuwait.A total of 245 patients completed the General Practice Assessment Questionnaire postconsultation version 2.0. Two statistically significant differences of patients' satisfaction with sex and level of education were found. Overall satisfaction was higher among men than women (P = 0.002), and it was also higher among those with university degree of education than the other levels of education (P = 0.049). We also found statistically significant differences of patients' responses over sex for three themes, namely: satisfaction with receptionists, satisfaction with access and satisfaction with communication; and over the age for one theme: satisfaction with access. There was no statistically significant differences of patients' responses over nationality for all themes. Satisfaction is a multifactorial and no one factor alone could provide satisfaction with primary health services in Kuwait.
authors.affiliation: Health Information Administration Department, Faculty of Allied Health Sciences, Kuwait University, Sulaibikhat, Kuwait, Kuwait.
authors.forename: Muhammad
authors.initials: M
authors.lastname: Alotaibi
authors.affiliation: Fahaheel Specialty Clinic, Ministry of Health, Kuwait, Fahaheel, Kuwait.
authors.forename: Talal
authors.initials: T
authors.lastname: Alazemi
authors.affiliation: South Sabahiya Clinic, Ministry of Health, Kuwait, Sabahiya, Kuwait.
authors.forename: Fahad
authors.initials: F
authors.lastname: Alazemi
authors.affiliation: Radiologic Sciences Department, Faculty of Allied Health Sciences, Kuwait University, Sulaibikhat, Kuwait, Kuwait.
authors.forename: Yusif
authors.initials: Y
authors.lastname: Bakir
mesh_terms: D000293:Adolescent; D000328:Adult; D003430:Cross-Sectional Studies; D005260:Female; D006801:Humans; D007730:Kuwait; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction; D011320:Primary Health Care; D012959:Socioeconomic Factors; D011795:Surveys and Questionnaires; D055815:Young Adult
keywords: General Practice Assessment Questionnaire; Kuwait; patient satisfaction