title: Patient health satisfaction survey in connecticut correctional facilities.
abstract: Although routine in the community, patient satisfaction surveys are relatively rare in correctional settings. This article describes the development of an instrument specifically adapted to the correctional environment and population, the statewide implementation of the survey, the initial results, and the quality improvement initiatives evolving from this effort.
authors.affiliation: 1Correctional Managed Health Care, University of Connecticut Health Center, Farmington, CT, USA.
authors.forename: Sandra
authors.initials: S
authors.lastname: Tanguay
authors.forename: Robert
authors.initials: R
authors.lastname: Trestman
authors.forename: Connie
authors.initials: C
authors.lastname: Weiskopf
mesh_terms: D003237:Connecticut; D005260:Female; D019538:Health Care Surveys / Q000295:instrumentation / Q000379:methods*; D006801:Humans; D008297:Male; D008329:Managed Care Programs / Q000458:organization & administration* / Q000592:standards / Q000706:statistics & numerical data; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011329:Prisoners / Q000523:psychology* / Q000706:statistics & numerical data; D011330:Prisons / Q000458:organization & administration* / Q000592:standards / Q000706:statistics & numerical data
keywords: care delivery; correctional health care; feedback; patient satisfaction; survey