title: Emergency care. Cool heads under winter pressure.
authors.forename: Simon
authors.initials: S
authors.lastname: Douglass
authors.forename: Helen
authors.initials: H
authors.lastname: Brown
mesh_terms: D004632:Emergency Medical Services / Q000458:organization & administration*; D006801:Humans; D015279:Organizational Culture; D009936:Organizational Innovation; D010934:Planning Techniques; D012621:Seasons; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom