title: Developing and testing a tool to evaluate the quality of home aid services.
abstract: This study aimed to develop a tool to measure the quality of home aid services in Taiwan. A 28-item scale for quality of home aid was drafter based on the literature; a cross-sectional survey was conducted for those using home aid services provided by long-term care centers in southern Taiwan. A total of 537 service users responded. Participants were randomly divided into two sample groups for item analysis (n = 102) and factor analysis (n = 435). Reliability was assessed by repeated measurements for 30 participants. During 2010-2011, a second survey was conducted and 590 questionnaires were collected. The final tool consisted of 14 items. The Cronbach for the overall scale was 0.95. The scale had two major factors: positive opinions (10 items) and negative opinions (4 items). Repeatability was assessed using the intraclass correlation coefficient, which was 0.88. The tool is considered valid and reliable.
authors.affiliation: College of Nursing, Kaohsiung Medical University, Taiwan, ROC.
authors.forename: Chii-Jun
authors.initials: CJ
authors.lastname: Chiou
authors.affiliation: Department of Nursing, I-Shou University, Taiwan, ROC.
authors.forename: I
authors.initials: I
authors.lastname: Lee
authors.affiliation: Division of Preventive Medicine and Health Service Researches, Institute of Population Health Sciences, National Health Research Institutes, Taiwan, ROC. Electronic address: hsingyi@nhri.org.tw.
authors.forename: Hsing-Yi
authors.initials: HY
authors.lastname: Chang
mesh_terms: D000368:Aged; D000369:Aged, 80 and over; D003430:Cross-Sectional Studies; D005260:Female; D006699:Home Care Services / Q000592:standards*; D006801:Humans; D008297:Male; D008875:Middle Aged; D011787:Quality of Health Care; D011795:Surveys and Questionnaires
keywords: Confirmatory factor analysis; Exploratory factor analysis; Home aid service; Quality; Scale