title: Knowledge received by hospital patients--a factor connected with the patient-centred quality of nursing care.
abstract: The main purpose of this study was to evaluate and analyse the connection between the level of quality of nursing care and knowledge received by patients (N = 266, n = 226), response rate was 85%. The data were collected using two structured instruments: one measuring the quality of nursing care experienced by patients (The Good Nursing Care Scale, GNCS) and one measuring the received knowledge of hospital patients (RKHP). The data were collected at one (out of five) Finnish university hospitals, in all medical wards during 5 weeks in 2009. A clear association between the level of the quality of nursing care and the level of received knowledge was found: on the total level of instruments, correlation was strong (r = 0.705). Support of empowerment (GNCS) had statistically significant strong correlation between biophysiological knowledge (RKHP), (r = 0.718), and experiential knowledge (r = 0.633), (P ≤ 0.01). Furthermore, there was a strong correlation between nursing activities and biophysiological knowledge (r = 0.637). Higher age, sufficient advance information and better self-perceived health status were associated both with the level of the quality of nursing care and level of received knowledge. In the future, a special attention should be paid to the sufficient information for patients before their hospital stays.
authors.affiliation: Department of Nursing Science, University of Turku, Turku, Finland.|Turku University Hospital, Turku, Finland.
authors.forename: Helena
authors.initials: H
authors.lastname: Leino-Kilpi
authors.affiliation: Department of Nursing Science, University of Turku, Turku, Finland.
authors.forename: Weronica
authors.initials: W
authors.lastname: Gröndahl
authors.affiliation: Hospital District of Southwest Finland, Turku, Finland.
authors.forename: Arja
authors.initials: A
authors.lastname: Pekonen
authors.affiliation: Department of Mathematics and Statistics, University of Turku, Turku, Finland.
authors.forename: Jouko
authors.initials: J
authors.lastname: Katajisto
authors.affiliation: Department of Nursing Science, University of Turku, Turku, Finland.
authors.forename: Riitta
authors.initials: R
authors.lastname: Suhonen
authors.affiliation: Department of Nursing Science, University of Turku, Turku, Finland.
authors.forename: Kirsi
authors.initials: K
authors.lastname: Valkeapää
authors.affiliation: Finnish National Doctoral Programme in Nursing Science, Department of Nursing Science, University of Turku, Turku, Finland.
authors.forename: Heli
authors.initials: H
authors.lastname: Virtanen
authors.affiliation: Department of Nursing Science, University of Turku, Turku, Finland.|Turku University Hospital, Turku, Finland.
authors.forename: Sanna
authors.initials: S
authors.lastname: Salanterä
mesh_terms: D005260:Female; D005387:Finland; D007722:Health Knowledge, Attitudes, Practice; D006760:Hospitalization; D006801:Humans; D008297:Male; D008875:Middle Aged; D010353:Patient Education as Topic; D018802:Patient-Centered Care; D011787:Quality of Health Care; D011795:Surveys and Questionnaires
keywords: patient-centred; quality of nursing care; received knowledge