The vital two minutes of the patient encounter.
The most critical aspects of a patient encounter are the first and last minutes. Consider these encounters like plays or novels with an introduction, middle, and end. The introduction and conclusion have the greatest impact on patients and are the parts they are most likely to remember. Thus controlling and managing the first and last parts of the patient visit will allow you to connect with patients and create a positive experience.
Tom
T
Harbin
Neil
N
Baum
D017050:Episode of Care; D006801:Humans; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D013997:Time Factors; D014481:United States