title: Waiting for a heart or lung transplant: Relatives' experience of information and support.
abstract: OBJECTIVE
  To describe the relatives' experiences of information and support while heart or lung transplant candidates were waiting for a transplantation.
  
  
  METHODS
  The critical incident technique was used. Incidents were collected via interviews with 18 relatives (28-73 years old) of heart or lung transplant patients within four weeks of the patients being accepted onto the transplant waiting list.
  
  
  RESULTS
  A total of 286 important events, both positive and negative, were identified and divided into two main areas: "Experiencing information and support" and "Reflecting upon information and support." "Experiencing information and support" was associated with "dissatisfaction with the health-care system", "being relatively satisfied", "supporting patients" and "the role of social networks." "Reflecting upon information and support" was associated with "finding strength" and "uncomfortable with emotions". Relatives experiences suggest that needs can be met through specific targeted information and support for them as well as mediating contact to previously transplanted persons.
  
  
  CONCLUSIONS
  The findings indicate a gap between the information and support that relatives need and receive, and that more attention should be paid to information and support for this group. By increasing awareness among healthcare professionals and the community, interventions can be developed that benefit relatives.
authors.affiliation: Department of Cardiothoracic Surgery, Lund University, Skåne University Hospital, Lund, Sweden. Electronic address: bodil.ivarsson@med.lu.se.
authors.forename: Bodil
authors.initials: B
authors.lastname: Ivarsson
authors.affiliation: Department of Cardiology, Lund University, Skåne University Hospital, Lund, Sweden; Norrtälje Hospital, TioHundra AB, Norrtälje, Sweden.
authors.forename: Björn
authors.initials: B
authors.lastname: Ekmehag
authors.affiliation: Department of Cardiothoracic Surgery, Lund University, Skåne University Hospital, Lund, Sweden.
authors.forename: Trygve
authors.initials: T
authors.lastname: Sjöberg
mesh_terms: D000223:Adaptation, Psychological; D000328:Adult; D000368:Aged; D005190:Family / Q000523:psychology*; D005260:Female; D016027:Heart Transplantation / Q000523:psychology*; D006801:Humans; D016040:Lung Transplantation / Q000523:psychology*; D008297:Male; D008875:Middle Aged; D036301:Qualitative Research; D012944:Social Support; D013315:Stress, Psychological; D011795:Surveys and Questionnaires; D013548:Sweden; D014850:Waiting Lists
keywords: Chronic illness; Communication; Family; Spouse; Transplantation; Waiting list