Psychometric properties of the feedback orientation scale among South African salespersons.
Feedback to employees is an important management tool, and the literature demonstrates that it has a positive effect on learning, motivation, and job performance. This study investigates in a non-U.S. context the psychometric properties of the Feedback Orientation Scale. Data were gathered from a sample of 202 salespersons from a large South African firm within the industrial fuels and lubricants sector. Confirmatory Factor Analysis provided evidence for the intended dimensionality, reliability, and convergent and discriminant validity of the scale.
Neil
N
Lilford
Albert
A
Caruana
Leyland
L
Pitt
D000328:Adult; D003132:Commerce; D005163:Factor Analysis, Statistical; D030141:Feedback, Psychological; D005260:Female; D006801:Humans; D008297:Male; D009042:Motivation; D011594:Psychometrics / Q000295:instrumentation; D015203:Reproducibility of Results; D013019:South Africa; D011795:Surveys and Questionnaires