It's better to give than to receive: the role of social support, trust, and participation on health-related social networking sites.
Nearly 60% of American adults and 80% of Internet users have sought health information online. Moreover, Internet users are no longer solely passive consumers of online health content; they are active producers as well. Social media, such as social networking sites, are increasingly being used as online venues for the exchange of health-related information and advice. However, little is known about how participation on health-related social networking sites affects users. Research has shown that women participate more on social networking sites and social networks are more influential among same-sex members. Therefore, this study examined how participation on a social networking site about pregnancy influenced members' health-related attitudes and behaviors. The authors surveyed 114 pregnant members of 8 popular pregnancy-related sites. Analyses revealed that time spent on the sites was less predictive of health-related outcomes than more qualitative assessments such as trust in the sites. Furthermore, providing support was associated with the most outcomes, including seeking more information from additional sources and following recommendations posted on the sites. The implications of these findings, as well as directions for future research, are discussed.
a Department of Communication , University of the Pacific , Stockton , California , USA.
Heather J
HJ
Hether
Sheila T
ST
Murphy
Thomas W
TW
Valente
D000328:Adult; D054626:Consumer Health Information; D003625:Data Collection; D005260:Female; D006801:Humans; D057226:Information Seeking Behavior; D011247:Pregnancy; D061108:Social Media / Q000706:statistics & numerical data*; D060756:Social Networking; D012944:Social Support; D035502:Trust; D014481:United States; D055815:Young Adult