title: Using humanising values to support care.
abstract: National responses to the Francis report recommendations call for a stronger emphasis on the service-user perspective. This article uses a client scenario to reflect on how dehumanised aspects of care can become humanised by basing our practice on a humanising values framework, and argues that the framework can, despite the system, provide a guide to support us "to do the right thing".
authors.forename: Janet
authors.initials: J
authors.lastname: Scammell
authors.forename: Desi
authors.initials: D
authors.lastname: Tait
mesh_terms: D000369:Aged, 80 and over; D005260:Female; D006808:Humanism; D006801:Humans; D009732:Nursing Care / Q000379:methods* / Q000523:psychology*; D026684:Personal Autonomy; D010817:Physician-Patient Relations; D011368:Professional-Family Relations; D012944:Social Support; D012945:Social Values