title: Comments on the analysis of telephone calls to a heart failure unit: reasons for the call and resource use.
authors.affiliation: Departamento de Enfermería, Universidad de Cantabria, Santander, Cantabria, Spain. Electronic address: alconear@unican.es.
authors.forename: Ana R
authors.initials: AR
authors.lastname: Alconero-Camarero
authors.affiliation: Centro de Salud Meruelo, Servicio Cántabro de Salud, Cantabria, Spain.
authors.forename: Carlos
authors.initials: C
authors.lastname: Hernández-Jiménez
authors.affiliation: Gerencia de Servicios Sociales, Ayuntamiento de Torrelavega, Cantabria, Spain.
authors.forename: María A
authors.initials: MA
authors.lastname: Pellico-López
mesh_terms: D005260:Female; D006333:Heart Failure / Q000628:therapy*; D006801:Humans; D008297:Male; D013689:Telephone