title: National Committee for Quality Assurance (NCQA) patient-centered medical home (PCMH) recognition is suboptimal even among innovative primary care practices.
abstract: The National Committee for Quality Assurance (NCQA) has promoted patient-centered medical home (PCMH) recognition among primary care practices since 2008 as a standard indicator of which practices have transformed into medical homes. A 40% PCMH adoption rate among a large national cohort of identified practices with innovative staffing (n = 131) calls into question whether the NCQA recognition process is truly transformative and patient-centered or simply another certificate to hang on the wall.
authors.affiliation: the Department of Family Medicine and Community Health, Rutgers University, Robert Wood Johnson Medical School, New Brunswick, NJ; and the Department of Family Medicine and Population Health, Virginia Commonwealth University, Richmond.
authors.forename: Karissa A
authors.initials: KA
authors.lastname: Hahn
authors.forename: Martha M
authors.initials: MM
authors.lastname: Gonzalez
authors.forename: Rebecca S
authors.initials: RS
authors.lastname: Etz
authors.forename: Benjamin F
authors.initials: BF
authors.lastname: Crabtree
mesh_terms: D018802:Patient-Centered Care / Q000592:standards*; D011785:Quality Assurance, Health Care
keywords: Medical Home; Patient-Centered Care; Practice-based Research