title: Happy to be of assistance.
abstract: The new patient support assistant role showed one ward how much they had been missing, says Jenny Knight.
authors.forename: Jenny
authors.initials: J
authors.lastname: Knight
mesh_terms: D004739:England; D006779:Hospitals, Public / Q000458:organization & administration; D008611:Mentors; D009728:Nursing Assistants; D005791:Patient Care; D010564:Personnel, Hospital