title: Towards patient-centred care: perspectives of nurses and midwives regarding shift-to-shift bedside handover.
abstract: The aim of this descriptive qualitative study was to explore perspectives of nurses and midwives towards the introduction of shift-to-shift bedside handover. Semistructured interviews with nurses (n = 20) and midwives (n = 10) occurred 12 months after the introduction of bedside handover. Data were analyzed using thematic content analysis. Two main themes were identified: enhanced individual patient care and documentation, along with improved patient-clinician partnerships; and protection of confidentiality and privacy. The newly introduced bedside handover model improved efficiency and accuracy of the handover process and led to the provision of safe, high-quality care. Development of ward-specific tools and relevant educational resources, along with clinical support, are identified as the facilitators to ensure the new model can be successfully integrated into normal clinical practice.
authors.affiliation: Victoria University, St Albans, Victoria, Australia.
authors.forename: Debra
authors.initials: D
authors.lastname: Kerr
authors.forename: Sai
authors.initials: S
authors.lastname: Lu
authors.forename: Louise
authors.initials: L
authors.lastname: McKinlay
mesh_terms: D003219:Confidentiality; D005260:Female; D006801:Humans; D008297:Male; D009721:Nurse Midwives; D009740:Nursing Staff; D062209:Patient Handoff; D018802:Patient-Centered Care / Q000458:organization & administration*; D018907:Privacy
keywords: bedside handover; hospital care; midwife; nurse-patient partnership; patient-centred care