title: The Challenges of Providing Culturally Competent Care Within a Disability Focused Team: A Phenomenological Exploration of Staff Experiences.
abstract: OBJECTIVE
  The study explored how service providers address the challenges of providing culturally competent care within disability services in the United Kingdom.
  
  
  METHODS
  Focus groups and interpretative phenomenological analysis were used to explore the experiences of 20 service providers from a range of professions, working with South Asian families.
  
  
  RESULTS
  Two superordinate themes emerged. The first concentrated on difficulties with language and communication and the challenges posed by the use of interpreters. The second included five subthemes that broadly described a five-stage process of dealing with barriers and engagement to service delivery, followed by reflections on the effort made to provide culturally competent care in the face of limited resources and training.
  
  
  CONCLUSIONS
  The study makes recommendations for cultural competency within health and social care services.
authors.affiliation: University of Birmingham, Edgbaston, Birmingham, UK.
authors.forename: Kuljit
authors.initials: K
authors.lastname: Heer
authors.affiliation: University of Birmingham, Edgbaston, Birmingham, UK j.l.rose@bham.ac.uk.
authors.forename: John
authors.initials: J
authors.lastname: Rose
authors.affiliation: University of Birmingham, Edgbaston, Birmingham, UK.
authors.forename: Michael
authors.initials: M
authors.lastname: Larkin
mesh_terms: D054521:Cultural Competency; D003695:Delivery of Health Care; D006233:Persons with Disabilities; D005260:Female; D017144:Focus Groups; D006801:Humans; D007407:Interviews as Topic / Q000379:methods; D008297:Male; D010348:Patient Care Team; D018802:Patient-Centered Care; D013222:State Medicine; D016746:Transcultural Nursing; D006113:United Kingdom
keywords: Bangladeshi; Indian; Pakistani; South Asian; cross-cultural; cultural competence; focus group analysis; intellectual disability; learning disability; phenomenology