title: 'BeAWARE': supporting non-clinical staff within general practice to promptly identify patients presenting with warning signs of heart attack or stroke.
abstract: BACKGROUND
  General practice requires systems to deal with patients presenting with urgent needs. BeAWARE was developed to support non-clinical staff to promptly identify patients with symptoms of heart attack or stroke.
  
  
  METHODS
  Data were collected from May 2012 to December 2012 on participants completing the BeAWARE learning module, including pre- and post-assessments on knowledge, confidence and intended action.
  
  
  RESULTS
  From May 2012 to December 2012, 1865 participants completed the module. There were significant increases in recall of heart attack and stroke symptoms among non-clinical participants, including chest tightness (23.4-48.7%, P DISCUSSION: BeAWARE fulfils a practice gap in patient safety by improving non-clinical staff's knowledge, confidence and intended action in response to patients presenting with heart attack or stroke warning signs.
authors.affiliation: BAppSc (Health Sciences), National Policy Officer, Heart Care (Acute Coronary Syndromes), Heart Foundation, Melbourne, VIC.
authors.forename: Christopher
authors.initials: C
authors.lastname: Poulter
authors.forename: Michelle
authors.initials: M
authors.lastname: Stewart
authors.forename: Cliona
authors.initials: C
authors.lastname: Fitzpatrick
authors.forename: Wendy
authors.initials: W
authors.lastname: Keech
authors.forename: Bill
authors.initials: B
authors.lastname: Stavreski
authors.forename: Robert
authors.initials: R
authors.lastname: Grenfell
mesh_terms: D000288:Administrative Personnel / Q000193:education*; D003194:Computer-Assisted Instruction; D058006:General Practice / Q000193:education*; D007722:Health Knowledge, Attitudes, Practice; D006801:Humans; D009203:Myocardial Infarction / Q000175:diagnosis*; D009740:Nursing Staff / Q000193:education; D015397:Program Evaluation; D020521:Stroke / Q000175:diagnosis*; D014218:Triage