title: Beyond family satisfaction: Family-perceived involvement in residential care.
abstract: OBJECTIVE
  To explore perceived family involvement and its relationship with satisfaction and facility impressions.
  
  
  METHODS
  A questionnaire was posted to residents' next of kin from four South Australian residential aged care facilities.
  
  
  RESULTS
  One hundred and fifty next of kin participated in the survey. Family-perceived involvement was significantly and positively correlated with satisfaction and facility impressions.
  
  
  CONCLUSIONS
  The findings of this study add to the limited body of research into family involvement in long-term residential care. Feedback from the family regarding particular aspects of involvement may also improve the experience of long-term care for both family and resident, and assist with the identification of specific issues towards which organisations may target their quality improvement efforts.
authors.affiliation: Palliative and Supportive Services, Flinders University of South Australia, Adelaide, South Australia, Australia.
authors.forename: Justine
authors.initials: J
authors.lastname: Irving
mesh_terms: D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D001315:Australia; D005190:Family / Q000523:psychology*; D005260:Female; D006707:Homes for the Aged; D006801:Humans; D008297:Male; D008875:Middle Aged; D009735:Nursing Homes; D017060:Patient Satisfaction; D011368:Professional-Family Relations; D011795:Surveys and Questionnaires
keywords: aged care; family involvement; long-term care; nursing home; residential aged care; satisfaction