title: Patient navigation moderates emotion and information demands of cancer treatment: a qualitative analysis.
abstract: OBJECTIVE
  Patient navigation is increasingly employed to guide patients through cancer treatment. We assessed the elements of navigation that promoted patients' involvement in treatment among patients with breast and colorectal cancer that participated in a navigation study.
  
  
  METHODS
  We conducted qualitative analysis of 28 audiotaped and transcribed semi-structured interviews of navigated and unnavigated cancer patients.
  
  
  RESULTS
  Themes included feeling emotionally and cognitively overwhelmed and desire for a strong patient-navigator partnership. Both participants who were navigated and those who were not felt that navigation did or could help address their emotional, informational, and communicational needs. The benefits of logistical support were cited less often.
  
  
  CONCLUSIONS
  Findings underscore the salience of personal relationships between patients and navigators in meeting patients' emotional and informational needs.
authors.affiliation: Unity Health System, Rochester, NY, USA.
authors.forename: Sally J
authors.initials: SJ
authors.lastname: Rousseau
authors.forename: Sharon G
authors.initials: SG
authors.lastname: Humiston
authors.forename: Amy
authors.initials: A
authors.lastname: Yosha
authors.forename: Paul C
authors.initials: PC
authors.lastname: Winters
authors.forename: Starlene
authors.initials: S
authors.lastname: Loader
authors.forename: Vi
authors.initials: V
authors.lastname: Luong
authors.forename: Bonnie
authors.initials: B
authors.lastname: Schwartzbauer
authors.forename: Kevin
authors.initials: K
authors.lastname: Fiscella
mesh_terms: D000223:Adaptation, Psychological; D000328:Adult; D000368:Aged; D024221:Antineoplastic Protocols; D001943:Breast Neoplasms / Q000523:psychology / Q000628:therapy; D015179:Colorectal Neoplasms / Q000523:psychology / Q000628:therapy; D004644:Emotions; D005260:Female; D006301:Health Services Needs and Demand; D006801:Humans; D057226:Information Seeking Behavior; D008297:Male; D008875:Middle Aged; D062526:Patient Navigation / Q000379:methods*; D010358:Patient Participation / Q000523:psychology*; D011369:Professional-Patient Relations; D036301:Qualitative Research; D014481:United States