title: The Obstetrics Gynecology and Children's Hospital Emergency Room waiting time before hospitalization.
abstract: BACKGROUND
  One of the most substantial factors affecting patient satisfaction in the Obstetrics-Gynecology and Children's Hospital is the wait time in the emergency room.
  
  
  OBJECTIVE
  We retrospectively studied the waiting periods of patients visiting the emergency room patients in Bolu Izzet Baysal Obstetrics-Gynecology and Children's hospital.
  
  
  METHODS
  Using an automated documentation system for each patient that recorded the season in which the patients consulted the emergency room, the month, day, time, examination time, hospitalization decision time, the hospitalization clinic following the decision to hospitalize, and the time to hospitalization, we retrospectively studied the waiting periods of emergency room patients in Bolu Ýzzet Baysal Obstetrics-Gynecology and Children's Hospital.
  
  
  RESULTS
  A total of 15,004 patients who consulted the hospital emergency room between November 24, 2009, and August 25, 2011, and who were hospitalized in a clinic were included in this study. The highest frequency of emergency room patient visits occurred during the summer season (28.1%), in the month of July (10.2%), on Mondays (16.1%), and between 8 and 11 AM (22.1%; p < 0.05). The emergency room wait time of patients consulting the pediatric clinic was (55 ± 67 min), which was significantly shorter than the wait time of patients consulting other clinics (p < 0.05).
  
  
  CONCLUSIONS
  The majority of patients who were hospitalized in any clinic through the emergency room consulted the hospital during the daytime hours. The time to hospitalization for the admitted patients was within an acceptable time frame. We believe that conducting comprehensive research to determine whether it is possible to reduce wait times even further to increase patient satisfaction will be instructive.
authors.affiliation: Abant Izzet Baysal University Faculty of Medicine, Department of Emergency Medicine, Bolu, Turkey.
authors.forename: T
authors.initials: T
authors.lastname: Ocak
authors.affiliation: Abant Izzet Baysal University Faculty of Medicine, Department of Pediatrics, Bolu, Turkey.
authors.forename: M
authors.initials: M
authors.lastname: Bekdas
authors.affiliation: Abant Izzet Baysal University Faculty of Medicine, Department of Emergency Medicine, Bolu, Turkey.
authors.forename: A
authors.initials: A
authors.lastname: Duran
authors.affiliation: Abant Izzet Baysal University Faculty of Medicine, Department of Pediatrics, Bolu, Turkey.
authors.forename: S B
authors.initials: SB
authors.lastname: Göksügür
authors.affiliation: Bolu Izzet Baysal Government Hospital, Department of Pediatrics, Bolu, Turkey.
authors.forename: B
authors.initials: B
authors.lastname: Küçükbayrak
mesh_terms: D000293:Adolescent; D000328:Adult; D001071:Appointments and Schedules; D002648:Child; D002675:Child, Preschool; D004636:Emergency Service, Hospital / Q000458:organization & administration* / Q000706:statistics & numerical data; D006801:Humans; D007902:Length of Stay; D009549:Nigeria; D009775:Obstetrics and Gynecology Department, Hospital; D010343:Patient Admission / Q000706:statistics & numerical data*; D010372:Pediatrics; D012189:Retrospective Studies; D013997:Time Factors
keywords: Emergency Room; acceptance-waiting time; emergency-waiting time; hospitalization-waiting time