title: HIV health-care providers' burnout: can organizational culture make a difference?
abstract: One of the major challenges facing those working with people living with HIV (PLWH) is the increased potential for burnout, which results in increased turnover and reduces quality of care provided for PLWH. The goal of this study was to examine the relationship among HIV health-care providers' burnout (emotional exhaustion and depersonalization) and organizational culture including teamwork, involvement in decision-making, and critical appraisal. Health-care providers for PLWH (N = 47) in federally funded clinics in a southwestern state completed a cross-sectional survey questionnaire about their perceptions of organizational culture and burnout. The results of multiple regression analysis indicated that positive organizational culture (i.e., teamwork) was negatively related to emotional burnout (p < .005, R(2) = .18). Further negative organizational culture (i.e., critical appraisal) was positively related to depersonalization (p < .005, R(2) = .18). These findings suggest that effective organizational communication interventions might protect HIV health-care providers from burnout.
authors.affiliation: a Communication and Journalism , University of New Mexico , Albuquerque , NM , USA.
authors.forename: Tamar
authors.initials: T
authors.lastname: Ginossar
authors.forename: John
authors.initials: J
authors.lastname: Oetzel
authors.forename: Ricky
authors.initials: R
authors.lastname: Hill
authors.forename: Magdalena
authors.initials: M
authors.lastname: Avila
authors.forename: Ashley
authors.initials: A
authors.lastname: Archiopoli
authors.forename: Bryan
authors.initials: B
authors.lastname: Wilcox
mesh_terms: D000328:Adult; D002055:Burnout, Professional / Q000453:epidemiology / Q000517:prevention & control / Q000523:psychology*; D003430:Cross-Sectional Studies; D004644:Emotions; D005260:Female; D015658:HIV Infections / Q000628:therapy*; D006282:Health Personnel / Q000523:psychology*; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D008875:Middle Aged; D010563:Personnel Turnover; D015206:Southwestern United States / Q000453:epidemiology; D011795:Surveys and Questionnaires
keywords: HIV services; HIV/AIDS; burnout; organizational communication; organizational culture