title: Relational coordination and organisational social capital association with characteristics of general practice.
abstract: Background. Relational coordination (RC) and organisational social capital (OSC) are measures of novel aspects of an organisation's performance, which have not previously been analysed together, in general practice. Objectives. The aim of this study was to analyse the associations between RC and OSC, and characteristics of general practice. Methods. Questionnaire survey study comprising 2074 practices in Denmark. Results. General practitioners (GPs) rated both RC and OSC in their general practice higher than their secretaries and nurses. The practice form was statistically significantly associated with high RC and OSC. RC was positively associated with the number of patients listed with a practice per staff, where staff is defined as all members of a practice including both owners and employees. Conclusion. The study showed that RC and OSC were significantly associated with type of profession and practice type. RC was also found to be significantly positively associated with number of patients per staff. However, the low response rate must be taken into consideration when interpreting the self-reported results of this study.
authors.affiliation: Technical University of Denmark, DTU Management Engineering, Produktionstorvet, Building 424, 2800 Kongens Lyngby, Denmark ; Research Unit of General Practice, University of Southern Denmark, J.B. Winsløws Vej 9, 5000 Odense C, Denmark ; Research Unit for General Practice, University of Copenhagen, Center for Sundhed og Samfund, Øster Farimagsgade 5, Postboks 2099, 1014 København K, Denmark.
authors.forename: Sanne Lykke
authors.identifier: 0000-0001-6284-8478
authors.initials: SL
authors.lastname: Lundstrøm
authors.affiliation: Technical University of Denmark, DTU Management Engineering, Produktionstorvet, Building 424, 2800 Kongens Lyngby, Denmark.
authors.forename: Kasper
authors.identifier: 0000-0002-6328-1765
authors.initials: K
authors.lastname: Edwards
authors.affiliation: Research Unit of General Practice, University of Southern Denmark, J.B. Winsløws Vej 9, 5000 Odense C, Denmark.
authors.forename: Thomas Bøllingtoft
authors.initials: TB
authors.lastname: Knudsen
authors.affiliation: Research Unit of General Practice, University of Southern Denmark, J.B. Winsløws Vej 9, 5000 Odense C, Denmark.
authors.forename: Pia Veldt
authors.initials: PV
authors.lastname: Larsen
authors.affiliation: Research Unit for General Practice, University of Copenhagen, Center for Sundhed og Samfund, Øster Farimagsgade 5, Postboks 2099, 1014 København K, Denmark.
authors.forename: Susanne
authors.identifier: 0000-0002-4990-142X
authors.initials: S
authors.lastname: Reventlow
authors.affiliation: Research Unit of General Practice, University of Southern Denmark, J.B. Winsløws Vej 9, 5000 Odense C, Denmark.
authors.forename: Jens
authors.initials: J
authors.lastname: Søndergaard