title: Improving client and nurse satisfaction through the utilization of bedside report.
abstract: Bedside reporting improves client safety and trust and facilitates nursing teamwork and accountability; however, many nurses do not consider it best practice when caring for their clients. A literature review was conducted to determine whether bedside report is an essential shift handover process that promotes both client and nursing satisfaction. Implications for nurses in professional development are discussed, and strategies for developing and implementing bedside report using Lewin's theory of planned change are provided.
authors.affiliation: Mary M. Vines, MN, RN, CMSRN, CHES, is an Adjunct Nursing Instructor at Columbia Basin College, Richland, Washington, and a Surgical Staff Nurse at Kadlec Regional Medical Center, Richland, Washington. Alice E. Dupler, JD, APRN-BC, is an Associate Professor at the School of Nursing and Human Physiology, Gonzaga University and a Clinical Associate Professor at College of Nursing, Washington State University, Spokane. Catherine R. Van Son, PhD, RN, is an Assistant Professor at College of Nursing, Washington State University, Spokane. Ginny W. Guido, JD, MSN, RN, FAAN, is the Regional Director of Nursing and Assistant Dean at College of Nursing, Washington State University, Vancouver.
authors.forename: Mary M
authors.initials: MM
authors.lastname: Vines
authors.forename: Alice E
authors.initials: AE
authors.lastname: Dupler
authors.forename: Catherine R
authors.initials: CR
authors.lastname: Van Son
authors.forename: Ginny W
authors.initials: GW
authors.lastname: Guido
mesh_terms: D003142:Communication; D006801:Humans; D009723:Nurse-Patient Relations; D009741:Nursing Staff, Hospital / Q000523:psychology; D062209:Patient Handoff; D017060:Patient Satisfaction; D010549:Personal Satisfaction