title: Safer@home-Simulation and training: the study protocol of a qualitative action research design.
abstract: BACKGROUND
  While it is predicted that telecare and other information and communication technology (ICT)-assisted services will have an increasingly important role in future healthcare services, their implementation in practice is complex. For implementation of telecare to be successful and ensure quality of care, sufficient training for staff (healthcare professionals) and service users (patients) is fundamental. Telecare training has been found to have positive effects on attitudes to, sustained use of, and outcomes associated with telecare. However, the potential contribution of training in the adoption, quality and safety of telecare services is an under-investigated research field. The overall aim of this study is to develop and evaluate simulation-based telecare training programmes to aid the use of videophone technology in elderly home care. Research-based training programmes will be designed for healthcare professionals, service users and next of kin, and the study will explore the impact of training on adoption, quality and safety of new telecare services.
  
  
  METHODS
  The study has a qualitative action research design. The research will be undertaken in close collaboration with a multidisciplinary team consisting of researchers and managers and clinical representatives from healthcare services in two Norwegian municipalities, alongside experts in clinical education and simulation, as well as service user (patient) representatives. The qualitative methods used involve focus group interviews, semistructured interviews, observation and document analysis. To ensure trustworthiness in the data analysis, we will apply member checks and analyst triangulation; in addition to providing contextual and sample description to allow for evaluation of transferability of our results to other contexts and groups.
  
  
  BACKGROUND
  The study is approved by the Norwegian Social Science Data Services. The study is based on voluntary participation and informed written consent. Informants can withdraw at any point in time. The results will be disseminated at research conferences, peer review journals, one PhD thesis and through public presentations to people outside the scientific community.
authors: Department of Health Studies, University of Stavanger, Stavanger, Norway.
authors: Siri
authors: S
authors: Wiig
authors: Department of Health Studies, University of Stavanger, Stavanger, Norway.
authors: Veslemøy
authors: V
authors: Guise
authors: Department of Health Studies, University of Stavanger, Stavanger, Norway Florence Nightingale School of Nursing and Midwifery, King's College, London, UK.
authors: Janet
authors: J
authors: Anderson
authors: Department of Health Studies, University of Stavanger, Stavanger, Norway.
authors: Marianne
authors: M
authors: Storm
authors: Department of Health Studies, University of Stavanger, Stavanger, Norway.
authors: Anne Marie
authors: AM
authors: Lunde Husebø
authors: Department of Health Studies, University of Stavanger, Stavanger, Norway Regional Centre for Age-related Medicine, SESAM, Stavanger University Hospital, Stavanger, Norway.
authors: Ingelin
authors: I
authors: Testad
authors: Stavanger Acute Medicine Foundation for Education and Research, Stavanger, Norway.
authors: Elsa
authors: E
authors: Søyland
authors: Stavanger Municipality, Stavanger, Norway.
authors: Kirsti L
authors: KL
authors: Moltu
mesh_terms: D004502:Education, Medical, Continuing / Q000379:methods*; D017144:Focus Groups; D006282:Health Personnel / Q000193:education*; D006299:Health Services for the Aged / Q000458:organization & administration*; D006699:Home Care Services / Q000458:organization & administration*; D006801:Humans; D009664:Norway; D036301:Qualitative Research; D012107:Research Design; D011795:Surveys and Questionnaires; D017216:Telemedicine / Q000458:organization & administration*
keywords: Education & Training (see Medical Education & Training); Health Services Administration & Management